Irvineca949
Technical User
When I pull a day report for this agent, some of the calls do not show screen capture. The rule is set for all calls to have screen capture. Should I try reinstalling ScreenAgent on the agent's pc?
Perform 3.2 Avaya AES S8700 5.2.1
Perform 3.2 Avaya AES S8700 5.2.1