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  1. greenW

    Recomended Device

    If you plan on having more than 50 users on RIM devices, then I woupld propose using an in-house BES. This way you can also allow for multiple service carriers/networks depending on what works best for your users. What we did was go with 4 different suppliers accross Canada, since each region...
  2. greenW

    Transferring mail/messages from BB850 to Desktop with no live account

    The provider is most likely placed in a situation where it is difficult to offer support for a device which is not associated with an active account. Support for that model is available here: http://www.blackberry.com/knowledgecenterpublic/livelink.exe?func=ll&objId=8650&objAction=browse&sort=name
  3. greenW

    Notes Address book group with 7290

    Hayes47 speaks the truth - but you might be able to search for them using the "Look up" option when you've typed a few letters of the distribution list name.
  4. greenW

    Importing from the GAL

    That is why my best buddy here at the office is the Exchange admin. He knows all that and does it for me. :p Perhaps the Exchange forum would be best for that question.
  5. greenW

    Blackberry making static noise near speaker

    Better shielded speakers? Seriously, I don't leave my BlackBerry unit anywhere near monitors or TVs in my home, as I've seen their image warp whenever it was closer to them. The only way to stop it entirely would be to either shield your handheld entirely to block the radio signal, or to turn...
  6. greenW

    Multiple Profiles

    On a BES v3.6, each BlackBerry PIN is associated with a single email account, making it exclusive.
  7. greenW

    synchronising and deletion question

    thefrstgatsby, hayes47 and I have bnoth suggested option which may fit your need (read mine again and you'll see), and I have another one. If all you need to do is remove emails from the BlackBerry, here's a little tip: Once in a while I will scroll down to a date in the past where I know the...
  8. greenW

    synchronising and deletion question

    If you just let the wireless sync do its thing, the moved/filed message should disappear on its own. Deleting messages on your BlackBerry will delete also from the Inbox unless your Message Options are set to react differently. If it stays visible in your handheld's Mesage screen, it may be...
  9. greenW

    Wireless sync for calander on AT&T models......

    Last recourse for me is to completely wipe out the user's Intellisync folder and to initiate a fresh sync. This folder is located under C:\Documents and Settings\USERNAME\Application Data\Research In Motion\BlackBerry\Intellisync Delete the folder's contents (not the folder itself) with the...
  10. greenW

    Spam Blocking on Bberry?...

    You can't, if your spam filtering solution filters at the Outlook Inbox level. The BES/Redirector acts on the Exchange account directly, almost in real time, so any filtering would have to be done beforehand - before it even gets into Exchange, as the BlackBerry processing does not require...
  11. greenW

    Wireless sync for calander on AT&T models......

    Hope it works for you.
  12. greenW

    Wireless sync for calander on AT&T models......

    The next step I would try would be to remove the Wireless Calendar Sync checkmark from the PIM settings under the BDM's Intellisync, to shut it down, start it back up again after a few minutes, reselect the Wireless Calendar Sync option and then sync the handheld.
  13. greenW

    Moving emails from Inbox - PST

    Many of my users were reporting a similar issue - filed messages still appearing in the handheld's listing - until I showed them that what they were seeing in fact was the filed message on their BlackBerry handheld, not a newly received message or one that had been left in the inbox, so to...
  14. greenW

    Wireless sync for calander on AT&T models......

    Might sound stupid, but have you reset the devices since enabling wireless calender - I mean, calendar - sync? ;-)
  15. greenW

    Event ID 20426

    Google couldn't return any links about the following search strings either: "GetAndCreateFolderInfo Could not save Folder State"...
  16. greenW

    Event ID 20426

    Time for a second glance then :p I'll check out my logs to see if this has ever occured on my BES.
  17. greenW

    Synching my Blackberry

    Reset options: 1. Soft reset ALT-CAP-DEL key combo. 2. Soft reset by removing the battery for a couple of minutes. 3. Soft reset by using the reset button recessed in the back of the unit. 4. Hard reset by entering the wrong password repeatedly. 5. Hard reset using a BES to sen a kill signal to...
  18. greenW

    Global/Shared Contacts for Blackberry

    Yup, there is. From the Intellisync settings, You can use the Configure PIM button to access more options. With the Address Book entry highlighted, click on the Choose button in the upper-right corner of this window. In the Choose Translator window that appears, you will see the user's...
  19. greenW

    Palm not synching with Outlook

    You can either sync with Palm Desktop or Outlook, but the Palm Desktop will not have settings to enable syncing with Outlook. Take a look here for a how-to: http://www.palmone.com/us/support/outlooksupport.html
  20. greenW

    Exchange upgrade and BES

    Here are some docs to help you on your way: How To - Add users from a remote site to the BlackBerry Enterprise Server in an Active Directory...

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