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I've kept this and other forums going for some years now, but I'm moving from backup to service assurance. This means there will no longer be time for me answer questions here. The CA user forum is the best place to get this type of help. https://communities.ca.com/ Click on All Communities...

change the media pool properties for a two week retention time.

either or both, there is no one right answer for every case there are also exchange tweaks that can help the exchange db agent manual has some good info on this also many good tech docs at support.ca.com depending upon versions recommendations differ

Is ofadriver an Arcserve driver ? yes if yes can i disable this driver ? no, must uninstall It is a paid option which is often installed on target systems. get with the bkup admin, have him ck to see if there is a file scan or defrag running when bkup runs. download latest SP for his version...

almost always caused by corrupt queue or job shut down arcserve rename 00000001.qsd startup if it works above is cause if not ck out msxml6.dll, perhaps some other app installed incompatible version

sorry I don't have time to explain everything and any # of things can be implied here bkup online db either via sql dump or db client agent if agent is used db files are automatically skipped if agent not used to avoid messages use filter to exclude files

sorry I don't understand, a solution was not provided, only troubleshooting suggestions.

Install the latest HBA driver and firmware at the W2K8 system and update storport.sys http://support.microsoft.com/kb/982018 SP4 for 11.5 https://support.ca.com/irj/portal/anonymous/phpsupcontent?contentID={E1772F38-5D8B-41DB-9433-1116E02CD3C1} modify the job to use Multiplex (destination tab)...

start icon" mmm not sure, in my version 15.0 it is called Submit. After clicking it there is a popup to verify object User Name & Password for each target, then the Submit Job popup window. After it has been resubmitted back into the queue the configuration can be checked by selecting the job in...

When making changes to a job the job must be resubmitted back into the queue for the job to be repackaged with the changes. However to exclude data it is usually better to use a Filter.

A Failed backup status should only be when one session failed to backup. A backup that backs up each target but misses some files should result in an Incomplete Session and Job status. This will not affect the ability to restore other data. AE0005 Directory C:\sysedge does not exist. This...

CA is moving Support into MyCA. So from your MyCA page there will be a Support tab and then under Active Products your site ID will show up and the products under it. check the My Products box and then support for the product should be linked to your page. As time goes on there will be more...

ck out the compatibility matrix https://support.ca.com/irj/portal/anonymous/phpsupcontent?contentID={321FCAC3-4703-47B5-8CBB-395B06CF57E2} & since you will have to register anyways setup your MyCA page with ARCserve and your view will automatically have everything for ARCserve a click away.

This can be caused by any number of environmental type problems. Disable the Removable Storage Service. Try disabling the drive and library in older configurations that often helps since it precludes the possibility of conflicting applications. update the SCSI controller driver. make sure...

ah well that makes sense. There is a Filter that can be used with *.extention. I think you can do it with a path, Help has specific examples but it seems that Filters are kind of a black art. I suggest doing a Count job as a test. Quick Start > Utilities > Count and under Options set Job Log...

ah perhaps you did not notice this is an "ARCserve" forum. Home > Forums > Server Rack > Back-up Systems > CA: ARCserve back-up Forum Go here for help. http://www.veeam.com/forums/

I've not seen any problems with this drive. Try disabling the Removable Storage Service. If that does not work, what version of Windows is it?

What is the tape drive and its driver?

most likely corruption some options are re-install ARCserve ck the help file for ca_dbmgr - Maintenance Options ck out this tech doc https://support.ca.com/irj/portal/kbtech?docid=475167&searchID=TEC475167&fromKBResultsScreen=T or just use the standard MS SQL stuff.

From what I could find out there seems to be any number of things that can cause this. Solutions go from updating drivers, NIC configurations, updating ARCserve (speaking of which SP1 for 15.0 has been released), and found this on the CA site - backing up GroupWise using TSAFS with the option...