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Does anyone have issues accessing platform management (7071) via Edge on this release? And accessing via Manager itself?

I have been through the docs and fairly sure all is as it should be but I am still getting a 403 Forbidden [sad]

No, our IP here is totally unrestricted. AFAIK, Avaya have restricted SSH access on subscription system to having to make a tunnel via the COM proxy There is no direct SSH access

Also get HTTP return code: 408 Request Timeout It's doing my nut in

Can anyone offer any advice for this please? Lord only knows why Avaya have made this such a ballache Trying via windows openssh either get a 404 not found or 403 forbidden Do I need to create another user on the Server Edition? Nothing in the docs say I need to Server Edition in AWS...

No, never got to the bottom of this

Is anyone else having trouble with the Knowledge Base? I am getting a lot of We are sorry, the page you are looking for is not available.

There clearly seems to be an issue around upgrading physical servers

Will the DB backup via the AFA login also work?

@chriscon was this with a physical server also? We've upgraded virtual machines without any issues

Hi, this is the log output viewable in the 'Logs' tab in platform management. No we have not raised a ticket with Avaya, we would not be able to in this instance. We had not done an 11.0 to 11.1 upgrade on a physical server before so though we would run through the procedure in the lab before...

So, we just upgraded a SE physical server from 11.0.4.4 to 11.1.2.2 (via 11.0.4.5) All seems OK apart from 1XP will not operate. The service is running OK (checking via console) but remains orange on the services status on platform management. The logs have the errors: one-X Portal at...

OK we are trying to get the webclient working for the first time. We have a lab SE running and user created - when we try to log on it seems to just hang with a message 'Connecting to the server' I can find very little documentation for the webclient, could anyone point me in the right...

Hi We have a server edition in AWS on 11.1.2.1 which seemingly randomly, approx. once per week sees the CPU usage go so high that it says the Utilisation is exhausted and then phones lock up or disconnect, no calls etc. It's not a particularly large system (40 J series maybe) and this does not...

Hi Could anyone point me to the configuration documentation for the Web Client please? Can't find it anywhere, trying for first time and am getting a 403 Forbidden Thanks!

The particular one we are trying to log into is in AWS where we have to use a user name and public key We get:- 16:06:40.764 Started a new SSH session. 16:06:40.774 Connecting to SSH server ec2-xx-xx-xx-xx.eu-west-2.compute.amazonaws.com:22. 16:06:42.888 Connection failed...

Even for non-subscription systems?

Did you get this resolved? We are having a similar issue

In the end we rebooted the IPO VM and also the host machine, Windows, Hyper-V Seems to have been stable since then - for now

Do you have access to PLDS? If so you can just create a new host with the ID from the SE and rehost across the licenses you have mentioned. You will need a virtual SE license for the SE. Is it a large deployment? All the app you get on the app server are on the SE so probably no need for a...