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Thanks for the help. Dmac,

Thanks for all the suggestions, we'll see how the customer wants to approach this. Dmac,

Hello, A customer called us and informed us that they have been hacked into. They have a MICS with a T1 and DID's not sure of the software version. Also ahve a NAM,also not sure of the software version on it. They got clipped for a $14,000.00 bill for calls to the Philippines. Are the two ways...

Hello, Is it possible to have lines appear on a KIM module or CAP module? A potential customer wants a MICS with 4 trunk modules. The reason they want 4 trunk mods is they may go up to 56 lines. Each line will be assigned to one extension. Each extension is being treated as it's own business for...

It would be the second station Amp off the core cabinet. Not an expansion module. If you look in the FAQ's of this site it shows the wiring break down of an MICS. Dmac,

mass1954, After you did the reinstall on the NAM you should have to enter 266344 and this will let you setup the NAM with the language and the Glists and a few other things and it will configure and then you use the F 983. It should be ready to go.You can then reprogram it. Dmac,

bahtech, It depends on what type of paging scheme your installing. If it is a Valcom setup with speakers and no zones you would use the Black/Slate pair off the second Amp tail off the KSU,same for a Bogen setup without zones. If you are going with a setup that requires zones, then you will need...

Gabe, Yea I know, so it's a wait and see thing right now. It tested out good. So we'll see. Dmac,

Hello, I just finished up installing this CP on the CICS. It has (If my memory is correct) It said DR 1.0 expanded on the software card. Fairly old stuff. The CP fired right up. It was already setup with 3 digit extensions and had 40 mailboxes. I had to change the DN lenght on the CICS to...

Thanks for the help guys, I'll let you know how it went. Dmac,

Hello, I've looked thru the CP 100-150 CD and found nothing about this. Will a CP 100 work on a CICS that was installed about 6 years ago with 2 digit extensions? I would like to change it to 3 digits.I saw in the manuel that it is compatible all the way back to 3X8. Just want to verify if it...

I think you got it covered. Thanks,

luv2ski, Would you consider the above tech to be tech II? Dmac,

Thanks, Just need the info for the next install. Dmac,

Hello, I was just wondering if anybody else had an opinion on this? What do the rest of the seasoned techs on this form think is a fair salary for a tech with 15 years experience. A lot with Nortel. Not a lot with circuit setup but some both PRI and straight T1. Voice Mail but needs some...

Hello, Will hunt groups be avalibile on CICS with 6.1 software if 2 digit extensions are setup on the switch? I always start them with 3 digit. This installer didn't. Dmac,

Thanks, I'll have to check it out. Is there another way to access the Call Pilot besides a browser? The only featue code that doesn't work is 983. All I'm trying to do is unlock a mailbox for them. Dmac,

senk1s, I was able to access thru dialup using the 10.10.14.1:6800 IP address with my browser. This was just yesterday.I kept getting knocked off and I think that is the problem with the modem now I didn't properly log off.What do you mean by JRE? The only ports I see on the front are two Nic...

Hello, How do you access these switches thru the network. I've tried the IP addresses of 10.10.14.1:6800 and 10.10.10.1.6800 and I keep getting page cannot be found with the browser.I cannot get access thru dialup anymore,message comes back with 777 error and the modem is not working properly...

dhos, In my experience with DID's a lot depends on what model phone is at the extension. If you have for example a 7208 or above and you set it to ring only make sure you have at least 2 intercom buttons assigned to the extension. That way if a second call comes in on the DID it will appear on...