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  1. phoneTSAR

    upgrade 11.1.0.0.0 to 11.1.2.0.0

    1 - Turn OFF Windows firewall before starting the upgrade. 2 - When prompted for a password enter the "System Password" which is different than the "Administrator" password. The default is "password".
  2. phoneTSAR

    How do You monitor Alarms and trunks

    Most Avaya BP's use http://www.alarmtraq for alarming.
  3. phoneTSAR

    End of Support for SAL alarm/core concentrators 2.0

    Any other Avaya business partners planning on migrating to SAL 3.0 next year that does not support the current alarming core? We are trying to figure a good way to receive alarms after the SAL 2.0 is gone. Avaya says they will not support alarming with SAL 3.0. Any ideas? Take a look at this...
  4. phoneTSAR

    SNMP Traps

    Have a look at http://www.alarmtraq.com/support/ip-office-snmp.php
  5. phoneTSAR

    Alarms to be ignored by monitoring

    I am trying to compile a list of alarms that can be ignored by our alarm monitoring program. Our system will connect to the TTY port on the CS1000 and monitor each line for alarms. When an alarm is received it will perform a database lookup to see if the alarm should be ignored, if not send the...
  6. phoneTSAR

    PBX Alarms to Email

    take a look at alarmtraq (www.alarmtraq.com). We use it on all our systems. Licensing is done by the number of Product ID's (devices).
  7. phoneTSAR

    Monitoring tools

    Take a look at AlarmTraq (www.alarmtraq.com), they do all the Avaya products.
  8. phoneTSAR

    SNMPv2c

    take a look at this video http://www.alarmtraq.com/video/Avaya/Avaya_Aura_CM_SNMP_Traps.wmv
  9. phoneTSAR

    Upgrade IP500v2 from 8.0(44) to 8.1(52)?

    I don't see anything I need in 8.1, I'll wait for the next release at this point. Thanks to both of you.
  10. phoneTSAR

    Upgrade IP500v2 from 8.0(44) to 8.1(52)?

    I agree, thanks for quick response.
  11. phoneTSAR

    Upgrade IP500v2 from 8.0(44) to 8.1(52)?

    I'm glad I didn't attempt it this morning, is there anything in 8.1 thats not in 8.0?
  12. phoneTSAR

    Upgrade IP500v2 from 8.0(44) to 8.1(52)?

    I purchased an upgrade license to go from 7.0 to 8.0. Do I need another upgrade license to go from 8.0(44) to 8.1(52)?
  13. phoneTSAR

    ShoreTel alarm monitoring

    Has anyone tried the new ShoreTel SPLASH (http://www.alarmtraq.com/74/ShoreTel/SPLASH.htm) monitoring app? Looks like a 3rd party SNMP agent tool.
  14. phoneTSAR

    Version 8.1(43) SNMP MIB file needs editing

    As usual Avaya release new SNMP mib files without testing them first. I updated my AlarmTraq server with the new 8.1(43) mib files and restarted. I received an error: IPO-PROD-MIB.mib(line 1147) - "ipoProdUCModules" is an unknown identifier. To fix this problem, edit the new IPO-PROD-MIB.mib...
  15. phoneTSAR

    AlarmTraq user's

    sorry for the late response. Click on System-Wide Options > Misc
  16. phoneTSAR

    AlarmTraq user's

    release 7.2 or above uses an offset instead of specific days of the week. If the offset is set to 7 then the systems will be tested once every 7 days
  17. phoneTSAR

    AlarmTraq user's

    Check System-Wide option and click on the email tab. Look for the Administrator Email Address. This is where the test results are sent.
  18. phoneTSAR

    SAL Connection with AlarmTraq

    yes, it has to poll the system.
  19. phoneTSAR

    9641G

    I have the same problem. 9641g from a new demo kit. Phone worked the first day and I came in the next morning and it shows "No Ethernet". Any resolution other than replace the phone?
  20. phoneTSAR

    SAL Connection with AlarmTraq

    Also, Make sure you enter the site SEID as format: (000)111-2222 Take a look at this video http://www.youtube.com/watch?v=KCSJmO3bkGI

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