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I didn't realise that you were refering to the Technical docs on their website.

What are NTP's and how do I access them? I have been reading here and a lot of people keep refering to these, and cutting and pasting from them so I assume they are Computer based right?

I had problems with the remote install. As soon as I did a local it worked perfectly and haven't had any issues since.

Can someone explain to me why Nortel training is so expensive? Looking at their website and classroom training is $1385, and CD training is $1150. This doesn't make sense. I am not using their classroom, instructor, or anything else when using the CD. Are they saying that their training is...

Does anybody have info on what all can be done with a maintenance set, and how to do it? Thanks, Harold

I just set up a maintence set, however how would I find what my spre(?) code is? You know the code to get in and ld overlays from the phone. Harold

Actually I need to know what each of the access restrictions (FRE, FR1, FR2...) mean. Which blocks which and so forth

OK I have done a search and I know that I saw it at one time but I can't seem to locate it now. I need to set up a phone (2616 on opt11c) and block long distance. I believe it has to do with the NCOS, but I am unsure of the command to do this. Any suggestions would be mostly appreciated

Ok this is going to seem like a stupid question, however I cannot seem to find it. I need to get a listing of all files modified before 3/16/02 so I can put them on CD and remove them from the computer for archival purposes. I know I can do it using find files however I want to be able to...

Thank you so very much, Sometimes I feel real dumb.

McGruff, It is the same TN as the one where you gave me the answer of LHK 9

I have a person that I have had to make a memeber of an acd group. However he has 2 scr lines because he is very rarely ever logged into the acd group. I have attached his TN print out, could someone please tell me what I can do to make the phone ring to the second line when he is on the...

Ok I am trying to change a key on one of my sets to be A06 and I keep getting the message sch0362 Which means: unable to match input field with stored mnemonics severity:info. Can someone please tell me how to change this? Thanks, Harold

I have a key that is currently set to ADL 16. I would like to change it to be MWK 8588 for checking Voice mail. Can you please tell me how to do this? Thanks

Colin, You be the MAN. Thank-you so very much. It works. I forgot the FDN part. Can you tell me though how to change a key (14) to be able to check voicemail? and will the light automatically come on or do i need to make another change?

Ok so I have turned on FNA and set my hunt group equal to my voicemail ext (8588). My RCO =0. It still will not go to Voicemail. I have attached a copy of the new TNB. any other suggestions. BTW all TN's are now set just like this. DES GFTSHP TN 033 0 00 03 TYPE 2616 CDEN 8D CUST 0 AOM...

never mind I remembered

I have an ext where CLS=FND. what is the command to change it to FNA? Thanks,

How may I ask is that done?

I have learned a lot by reading all of these posts, and thank you all for replying and giving the feedback. and I have an issue here that I am hope you can help me with. I have an ext.(8584) that rings on 5 phones. It is not in an ACD. I need to add voicemail to this line due to some changes...