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Wow... too obvious. Sorry. Thanks for pointing it out.

I have Vmail Pro and system version 11.XX. I have a extension that rings a group if busy and ends in vmail if that group didn't answer. Is there a button that they can press on the ext that will skip ringing the ext, ring the group and then vmail if the group doesn't answer. The reason is to...

We have a Synology rack mount NAS (RS2418RP+) and we are almost out of backup space. We are looking at getting a expansion "module" with 12 drive slots to expand it. I am new to NAS devices, can we just fill up the expansion module with whatever size drives we want? Do we just shut down the...

We have a Synology rack mount NAS (RS2418RP+) and we are almost out of backup space. We are looking at getting a expansion "module" with 12 drive slots to expand it. I am new to NAS devices, can we just fill up the expansion module with whatever size drives we want? Do we just shut down the...

Ip Office v9.1 I have a internal ext that I fwd out to a remote office's POTS line and it stays that way 100% of the time. With the recent stay at home measures I have to fwd it out to a cell phone 7am-4pm and their office # the rest of the time. I am doing it manually but as they come into...

As far as extra's VoIP sets only. We use 9608g phones here.

Maybe a Cisco Meraki Z1 VPN'd back to our corporate office and plug a 9608g into one of its ethernet ports?

It works for remote sites but we don't have ASA5505's on people's home internet lines. We have the laptops and are installing VPN's on peoples home desktops. Do the phones plug into a laptop or PC?

BTW, we have asa5505's at all our remote offices to vpn them back to us and this is how we connect the VoIP phones at those offices back here. People home internet routers do not have VPNs back to us. We are considering giving them laptops with a VPN installed and using softphones unless there...

We have IP Office 9.1 What is the best softphone? We have some people working from home and I was asked to check on how I can get their extension to their house. Is a softphone the best solution? Which one if so? What all do I need as far as licenses?

Will do. Its at a remote site and Ill have them test it when the calls are slow. Thanks all!

Would they use the button to set out of service destination on the group (push it and type in the number 91XXXXXXXXXX, then use a separate button to actually set it out of service? In that order? Just clarifying. Thanks,

He would be able to specify a number after the button press? Ill check it out. Thanks

If it is the phone release, is there a easy way to update the phones to a newer firmware and possibly fix it?

What if I have a internal ext at a desk, put a fwd button on it. On the hunt group I fwd to a internal ext (the one with the fwd button)when the button on the VP's phone is pressed. They fwd the ext to whatever # they want then activate the button on the VP's phone??

IP office v9.1 My phone vendor set up a hard coded button on a dept VP's phone with a hard coded # to fwd his group to when the button was pressed. ( Label: Send All Calls, Action: Set Hunt Group out of Service, Action Data: The hunt group #). The out of service condition is under the group...

Is the G711 setting under the System or individual exts? I haven't had the system very long so Im a newb. If its on the ext Ill set it on 1 as a test first. Thanks

IP Office v9.1, using netgear QOS/POE switches everywhere, phones are on their own VLAN. When a call rings into a extension (I think outside only, not 100% sure) the person answering has to wait for 1-2 seconds before saying hello, otherwise the other party wont be able to hear them say it. Its...

Ill give that a shot. Thanks TTT

Ive encountered something since my post. Sometimes I can dial the group ext and it rings the group and sometimes I get a busy. Its a collective group. Ive made the change to have it hit a person's ext who is in the group (he has vmail on) then fwd to the group on him not answering (group does...