EAdams2009
IS-IT--Management
IP office v9.1
My phone vendor set up a hard coded button on a dept VP's phone with a hard coded # to fwd his group to when the button was pressed. ( Label: Send All Calls, Action: Set Hunt Group out of Service, Action Data: The hunt group #). The out of service condition is under the group, tab Fallback and the # is hard coded in the Out of Servce Destination field (91XXXXXXXXXX). The VP now wants to push a button and enter in the # he wants the hunt group fwded to. I need somewhere to start looking. Any ideas?
My phone vendor set up a hard coded button on a dept VP's phone with a hard coded # to fwd his group to when the button was pressed. ( Label: Send All Calls, Action: Set Hunt Group out of Service, Action Data: The hunt group #). The out of service condition is under the group, tab Fallback and the # is hard coded in the Out of Servce Destination field (91XXXXXXXXXX). The VP now wants to push a button and enter in the # he wants the hunt group fwded to. I need somewhere to start looking. Any ideas?