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  1. KenMeans

    Config File?

    https://provision.avaya.com/iProVision/login/login.aspx?ReturnUrl=%2fiprovision%2fdefault.aspx Ken Means www.tel-is.com "I find that the harder I work, the more luck I seem to have." - Thomas Jefferson (1743-1826)
  2. KenMeans

    Adding Officelinx to System Manager elements

    On the System Manager web console, click Services > Inventory. In the left navigation pane, click Manage Elements. On the Manage Elements page, click New. On the New Elements page, in Type, click Officelinx. On the General tab, in the Node field, type the IP address or FQDN according to the...
  3. KenMeans

    Officelinx Mass Email Add

    it's been awhile but I'm sure there is a way to do this by importing a excel sheet Ken Means www.tel-is.com "I find that the harder I work, the more luck I seem to have." - Thomas Jefferson (1743-1826)
  4. KenMeans

    Vectors going to VM

    Yes, just put it in your vector. 01 collect 1 digit after announcement 1234 for none 02 route-to number 1111 with coverage y if digit = 1 03 route-to number 2222 with coverage y if digit = 2 04 route-to number 3333 with coverage y if digit = 3 05 route-to number 4444 with coverage y if digit =...
  5. KenMeans

    Voice message log cradle to grave

    Please see the below screenshot of the logs you need to pull. Ken Means www.tel-is.com "I find that the harder I work, the more luck I seem to have." - Thomas Jefferson (1743-1826)https://files.engineering.com/getfile.aspx?folder=edcdf072-d246-45f0-9f51-73ac7511d232&file=aam_logs.JPG
  6. KenMeans

    AAM 6.3 one VM box answers in standalone mode

    Is this the only one that acts like this ? And is the Ext number just one off from one that works ? Ken Means www.tel-is.com "I find that the harder I work, the more luck I seem to have." - Thomas Jefferson (1743-1826)
  7. KenMeans

    auto attendant main greeting with press options

    No that's really the only way to do it. Ken Means www.tel-is.com "I find that the harder I work, the more luck I seem to have." - Thomas Jefferson (1743-1826)
  8. KenMeans

    auto attendant main greeting with press options

    What is it you need to achieve? Ken Means www.tel-is.com "I find that the harder I work, the more luck I seem to have." - Thomas Jefferson (1743-1826)
  9. KenMeans

    DNS Issues with wireless router behind Atlantic Broad band Business Modem

    I seem to have a very bad issue with anything that is connected to my Netgear wireless router. It just stops working and If i diag it the error is always DNS. If i change to a manual DNS like Google it works for a few hours most of the time and then stops. I change it back to Auto and it starts...
  10. KenMeans

    Find mailboxes assigned to Additional Extensions

    I'm getting old. And you are right Provision will do that if you can afford it. Other than that mailbox manager might do it. I know i made it work with a AAM system in the past but it was a big pain to set it up. Ken Means www.tel-is.com "I find that the harder I work, the more luck I seem to...
  11. KenMeans

    Find mailboxes assigned to Additional Extensions

    What do you mean by "additional Extensions" ? if 2 is set to ring to xyz then you can list the mailboxes and sort or use find in the Web page. Ken Means www.tel-is.com "I find that the harder I work, the more luck I seem to have." - Thomas Jefferson (1743-1826)
  12. KenMeans

    Callout test - AAM 7.x

    On the CM that has the Telco lines in it what kind are they ? I have seen where QSIG and SIP don't play nice in older software. Ken Means www.tel-is.com "I find that the harder I work, the more luck I seem to have." - Thomas Jefferson (1743-1826)
  13. KenMeans

    Error of Messaging 7.1

    Poet and lindex are a Linux based data base repair utility Ken Means www.tel-is.com "I find that the harder I work, the more luck I seem to have." - Thomas Jefferson (1743-1826)
  14. KenMeans

    Callout test - AAM 7.x

    Try this As a workaround, we adjusted "Preferred Minimum Session Refresh Interval(sec):" to 600 on the affected SIP trunk ("change trunk <x>") to match the time that is proposed by the SIP Provider. Once this change has been made all the calls terminated on agents and nail up calls are working...
  15. KenMeans

    Callout test - AAM 7.x

    This is more than likely due to an issue in the Public or Private dial plan in use by the SIP trunks. Ken Means www.tel-is.com "I find that the harder I work, the more luck I seem to have." - Thomas Jefferson (1743-1826)
  16. KenMeans

    Error of Messaging 7.1

    You will need to run a Lindex on the system to clean out the corruption from the deletion while in use. Ken Means www.tel-is.com "I find that the harder I work, the more luck I seem to have." - Thomas Jefferson (1743-1826)
  17. KenMeans

    Messaging TAB problem

    That did not answer the question. Have you tried different browsers ? I have seen this time and time again where one browser will work fine and others will not. I have been doing this for a long time and have never heard of this unless it was a browser issue. Or the original install is...
  18. KenMeans

    Messaging TAB problem

    Have you tried a different browser ? Ken Means www.tel-is.com "I find that the harder I work, the more luck I seem to have." - Thomas Jefferson (1743-1826)
  19. KenMeans

    Cant receive faxes from certain offices or rightfax.

    Why not make it a fax only mailbox ? Ken Means www.tel-is.com "I find that the harder I work, the more luck I seem to have." - Thomas Jefferson (1743-1826)
  20. KenMeans

    cannot change the COS on a mailbox &quot;Subscriber updates not allowed in Restricted Mode Lic Statu

    Mainstream is required for Reach Me Notify Me Fax Messaging Web Access Speech based features such as recognition or OneX Speech. Ken Means www.tel-is.com "I find that the harder I work, the more luck I seem to have." - Thomas Jefferson (1743-1826)

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