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If the system has VMPro, route the call through a module with a Transfer action. On the Specific tab, there is an option to increase Queue priority.

If the VM Type listed in System -> Voicemail is set to anything other than Embedded, the AA options will not appear on the left pane.

Thanks for the confirmation, TLPeter! I'll see what I can do about getting a case opened.

I'm running into a situation where the audit trails on two different server editions (one is 9.0.2.0 build 860; other is 9.0.100 build 845) have been cleared out when I know there have been config changes (merges). My hunch is that a reboot of the server itself (not simply restarting the...

Make sure all the .NET updates are in place through Windows Update. That's how I've gotten around that issue.

What version are you running? Likely that's the culprit.

Check the Forwarding tab of that BUReception user. It may be a phantom user to forward to a short code (if you have an AA 'backup' the receptionist).

I don't belive you can block any of the features inherent to the Features menu, but you can always add a bunch of DND exceptions to allow calls to bypass DND.

I've seen that every so often. If you go into Embedded File Management and then Upload System Files, that usually takes care of it.

Thanks for the info and quick response Intrigrant, and I follow you so far, but how would I be able to more permanently store/verify the PINs? I was trying to use the User Variables to retain the information like the PINs and the CPx variables to check against that specific bridge's User...

Long time reader, first time poster (so please bear with me). I have a client who wants a few hundred conference bridges, which normally wouldn't be too bad.. but they're looking for a enough bells and whistles that I'm attempting to consolodate it into one main module and keep the mess to the...