No, in the company directory it says only the name and when you select that it is the correct one, than it transfers to the extension of the specific person, and after 6 rings, it goes to voicemail and the greeting is played.
When you dial the extension directly without going to the Company...
yes me too, but it has a greeting, because it is played when it goes true the company directory.
I dont know why this is happening, through company directory goes good, but if they dial the extension, it does not show anything. I will check one more time to see about the greeting, but i am 100%...
I have done a reboot and no patches so far.
This problem happens after i decided to put the extension in a hunt group, this started to happen.
Afterwards, i removed it from the hunt group but no luck, still the same problem.
In the case when they can not hear the greeting, they can only hear...
Hi all
I have a problem with AA and BCM 200.
When it says the greeting recorded,
" Thank you for calling xyz, if you know the extension of the party you want to reach, dial it now, press # for company directory", and if someone dials the extension ex. 5555, it transfer to the correct DN, rings...
I guess I should make the analog line at the second location where I want to page right?
Or I am wrong? Or I should put it on this location from where I want to page?
I guess that the line should be added to the telefones afterwards and when the press the line to press the feature and it will page.
How do you mean answer with disa?
Can you tell me in which menu I should look?
Sorry for the trouble.how to make analog line, I didn't see anywhere disa
Just tell me in which menu to look and I will find everything.
Thanks for the help
Well at the moment I am using both.
There is the option to choose, but can we do it like to choose as for the second location as well?
Or if not to make it internally or externally.
Ideally would be to make it both, if not than whichever will do fine.
Hi all
I have 2 locations, one with BCM 50 and another one BCM 200.
I want to be able to page from the BCM 200 location, to the BCM 50 location.
I can dial the extensions in the BCM 50 location, but i dont know how to make paging work.
Thanks for the help.
Hi all
I am having problem with my KEM on IP Phone I2004.
I installed the phone, but because i have 6 lines, on the phone can be shown only 5.
So I bought KEM so I can put the 6 lines on the KEM, and use the buttons on the I2004 for other features.
But for some reason, i am not able to put...
How can I create the user in element manager?
And if I don't have access to element manager, how can I program the phone?
Also, when I connect the phone to the network, I can not access the services on the phone.
When I press twice, it gives me function already used what's with that?
I have the...
It is bcm 50. It programs throu element manager. Is there possibility to program it throu the phone so I can add the lines and everything?
I got kem spexific for the i2004 but when it connects it shows some extensions which I don't have. I have the dn number that is not a problem.
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