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HI i have a merlin legend R7 V14.2 system.Here are the Modules i have now SLOT1. 408 GS/LS-MLX SLOT2. 408 GS/LS-MLX SLOT3. 408 GS/LS-MLX SLOT4. 400 GS/LS/TTR SLOT5. 012 SLOT6. 008-MLX SLOT7. 016 ETR SLOT8. 016 ETR SLOT9. 016 ETR SLOT10.012 My question is we are gonna take out one of the...

ok thanks for the response mm

im sorry for a late posting but i am kinda new to the phone world what was the bell system? and why did it break up?

thanks again for the help guys.It ended up being a voltage thing.

the bell is a universal avaya bell.and what do you mean programming mode.

the problem i am having is i have the phone system installed and such but for some reason when i hook up the bell using a SAA i get nothing.Can you guys tell me what i have to do to get an external alert bell working with this system.Merlin Plus 820d is the system i have.

can you give me some descritpive directions on how to do that please.

ok one of our guys has caller ID on his personal line.the line goes through the system and to his phone but for some reason the caller ID info doesn't show up on his phone.I have a Merlin Legend R7 V14.2. his phone is a ETR-18d and is plugged into a 016-etr card.Would his caller ID work if he...

they are bells for say if someone transfers a call to that extension and it is loud there the bell will let them know the phone is ringing. and here are the cards i got installed SLOT1. 408 GS/LS-MLX SLOT2. 408 GS/LS-MLX SLOT3. 408 GS/LS-MLX SLOT4. 400 GS/LS/TTR SLOT5. 012 SLOT6. 008-MLX SLOT7...

Here is the problem we switched phone systems from a Partner ACS to a Merlin Legend.Our current system is a legend R7 V14.2.Our bells worked before on our partner system.i understand that system is analog/digital to where our new system is solid digital other than the 2 analog cards we have...

yeah thanks alot guys i figured out about the SA buttons and what you guys have said has helped alot.

how to i change the rings type so when someone calls in on an outside line it is not the same ring as if someone calls me on an icom.

my system is in Hybrid/PBX mode already. and how can you change teh line buttons around.

it is a Merlin LEgend R7 V14.2. Sorry i forgot to add this in.

Problem 1.If one of our operators has a call on hold it shows the green LED on her phone like it is supposed to but it shows green on the other operators phones and every other phone in the system as well and the other operators are picking them up thinking they are new calls.How can i make it...

How do i make it to where when i pick up my phone instead of it auto choosing icom it will choose an outside line and if one of the lines is busy it will auto pick up the next available one.I have a Merlin r7 v14.7

Can someone please post a direct set of directions on how to set up my Merlin Legend System up for Delayed Cal Handling.Iahve Merlin LEgend R7 V14.2,MerlinMail R3.

i have merlin mail r3.The side mount standalone.

i have installed a merlin system r7 V14.2.My ladies i have set as operators are wanting a button they can push on there phones to where if all 3 are on the line with customers they can have the other 2 lines put on auto hold.Untill they are done with there calls. Also how do i set my phone...

atm it is plugged into a regular extension jack,but the good things is i got it working.It is still plugged into the 012module but on a diff port.thanks guys for all the help and the quick response time.Thanks Nyght