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Thanks for the help it works I used commands 8a4005 and 855.

8A4005>8:0000 8A4005>81:wrong 8a4005>811:wrong Thanks for your help

The system is an NEC 2000 ips. In Command 200 9 is A126

I need to dial 9+811. I can dial everything but the set comes up with restrict. How do I allow? I can dial 9+211 or 611.

I have a customer service rep that sits in amongst many other people. She has to raise her voice continuously for, I am assuming the elderly, disturbing others around her. The rep is using a plantronics headset and we have an NEAX 2000 IPS. I need advice on how I can amplify her voice through a...

I need to change time on our voicemail server. If I shut down voicemail services and then proceed to change time on server will I be okay. I ran into trouble once changing the time but can't remember what I did wrong.

Yes... the symptoms came back after eliminating the MOH. It was happening a couple times a week. Finally found that another extension which was analog was call forwarded to the extension with the overhearing problems. I deleted both out of the system and gave her a new Ext. I have not heard...

Thanks ctvi can you give me an example of how the fraud would occur?

I have all copper trunks. A secrectary answers a call.. can she then transfer that call to a cell phone?

Pave35, Your a life saver. This is what I did. Went to command 1532 and set to 0 to disallow BGM. Will this keep me from going to all 500 sets and entering 66#?

I have a user that claims to be overhearing another users conversations over the intercom. One user is calling out dialing 9 then 201 xxxx reaching a cell phone. At this point the other user is claiming to hear the conversation over her intercom without touching the phone. Any ideas?

pabxdude, So I can replace the PN-AUCA cards with 4lCF(I hope it's that easy). Do you have any extensions that work like this? I was thinking maybe going through the c.o was messing things up. Thanks for your reply

Sounds like trunk queuing is set on that station. On that phone hit speaker # 1. Then try setting your forwarding.

I have 2 extensions off site. Hooked via dry pair running on a PN-AUCA card with an AD-64 voicemail. Should I be able to light the message waiting Lamps?