NEAX 2000 call transfer to cell phone 2

[Tercous]

I have all copper trunks. A secrectary answers a call.. can she then transfer that call to a cell phone?

 

[ctvi]

She can. You need to turn on trunk to trunk transfer. You need to look at the route 3000>trunk #>rt. Then 360>rt+rt>0

Important notice: There is a billion dollars of telephone fraud that you expose yourself to once you turn on trunk to trunk transfer. Make sure you monitor it (if possible). Some carriers i.e. Sprint have a fraud department and they used to have a program that would monitor calls coming in and going out immediately with high frequency.

http://www.ctvi.com

 

[OzzieGeorge]

You need to be careful with this where you only have copper trunks. If you don't have a clear down signal such as reversal on idle on these lines then two by two you will lock up your lines till you can't make calls in or out without manually resetting your trunks.

 

[Tercous]

Thanks ctvi can you give me an example of how the fraud would occur?

 

[ctvi]

I am not comfortable with that request.
You may do the research on the entire tek-tips site for the words "toll fraud."

http://www.ctvi.com

 

[ctvi]

Here are a few. I filtered it roughly.

http://www.tek-tips.com/viewthread.cfm?qid=1187660

http://www.tek-tips.com/viewthread.cfm?qid=1116688

http://www.tek-tips.com/viewthread.cfm?qid=1025699

http://www.tek-tips.com/viewthread.cfm?qid=945441

http://www.tek-tips.com/viewthread.cfm?qid=905147

http://www.tek-tips.com/viewthread.cfm?qid=885750

http://www.ctvi.com

 

[ctvi]

In your previous posting "NEAX 2000 IPS user overhearing conversations" did the symptom ever come back once you eliminated the moh? how often was it happening?

http://www.ctvi.com

 

[Tercous]

Yes... the symptoms came back after eliminating the MOH. It was happening a couple times a week. Finally found that another extension which was analog was call forwarded to the extension with the overhearing problems. I deleted both out of the system and gave her a new Ext. I have not heard anything since.

 

[pave35]

Yet another nice feature you have in Oz OzzieGeorge.
No reversal on idle here in Nth America. Sigh
All we have is GND start for analog.

 

[OzzieGeorge]

Pave35

In fact I have been discussing on another forum (I normally post under the name of R4+Z but this forum won't allow that username) how in some ways this has held back the Oz market, in that we have too robust "Legacy" technologies down here.

 

[MrComputerTelephony]

If you have a voice mail, make sure no transfer mailboxes have been created that are not to an outbound number....NEC Voice mails had this problem if th default password was not changed.....