Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations IamaSherpa on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  1. Run35atm

    Merlin Legend - Non-Speed Dail Account Code Programming Question

    Yeah, no this would be something thats definitely centralized, i know personal speed dials are centralized, but i mean centralized in one section, as opposed to pulling the data from the phones. The account codes are already inputted into the phones, so i don't have to configure that, its more...
  2. Run35atm

    Merlin Legend - Non-Speed Dail Account Code Programming Question

    The later - insert the code into the call accounting from review.
  3. Run35atm

    Merlin Legend - Non-Speed Dail Account Code Programming Question

    It could be, which means i have no central management for the feature. I checked and saw that you could number a personal speed dial from 1-50, but 2 things throws me off on that: 1. The request is for 4 digit account codes and 2. they have labels added to them. The way the client explain how...
  4. Run35atm

    Merlin Legend - Non-Speed Dail Account Code Programming Question

    Hello, I have a Merlin Legend and i'm all too aware of how to enter in the alphanumeric "Account" codes to label the speed dials. This is not a problem at all. but i recently recieved a request to add or change an account code that doesn't have any speed dial number associated to it and via...
  5. Run35atm

    Intuity_Audix + Telnet = Customer Services Administration?

    No worries, you've all been a great deal of help. Its like i'm in a light store and all the lights are turned off, but slowly, i'm beginning to turn them all on. I even learned how to program a Merlin Legend here a few minutes ago, via WinSPM. This stuff is really, really basic and easy to...
  6. Run35atm

    Intuity_Audix + Telnet = Customer Services Administration?

    Another thing i noticed, is that you can tell the intuityAudix box what terminal emulation you would like to use. After you do username, password, it comes up with a "TERM=(AT386)?:" command. You can either type "vt100" or "4410" pending on what terminal emulation type you are using. ProComm...
  7. Run35atm

    Intuity_Audix + Telnet = Customer Services Administration?

    Alright, so ProComm Plus is working like a charm. I am no longer being forwarded to the Customer Services Administration page. I'm trying ATT4410 and VT100 and both work. My only remaining issue at this point, is how the resolution is, as the F key bars at the bottom distort the command line...
  8. Run35atm

    Intuity_Audix + Telnet = Customer Services Administration?

    I was able to find a download lastnight for ProComm Plus, which i've read that it works with 4410. I previously tried Putty and got the result of getting ported right over to the Customer Services Administration page as soon as i logged in. I tried an F6 after that, but it wouldn't let me back...
  9. Run35atm

    Intuity_Audix + Telnet = Customer Services Administration?

    Hello, I am using Putty with VT100+ keyboard settings to access my company's ancient Intuity Audix box. I get connected just fine and log in with the sa account and i'm immediately jetasoned into the Customer Services Administration page and i cant cancel out to get back to the INTUITY main...

Part and Inventory Search

Back
Top