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Thanks Intrigrant, I have 10 Valid Office Worker Licenses installed.

One of my recent systems a 9.1(8) had Office Worker so i saw that there is an Office Worker Upgrade RFA that i thought would convert the Office Worker to a Power User. Added the 9.1 office worker upgrade and shows valid Office User Upgrade in both Sys Status and Manager but no profile options...

If you have the 7k poly you need a 3rd party endpoint

If a polycom is the request get a simple analog soundstaion 2w , simple and cheap

You can put 5.0(26) for free

Not to blow my horn on my systems that I build from scratch but this happened to me with 1/20 of systems I make. I would love to know what has gone wrong with programming and setup to cause this

This has just happened to a 9.0(12) system customer I picked up.

I'm sure I'm not the only one over a decade of building and supporting IPO that has had this happened to . "WHY OH WHY DOES A HUNT GROUP GET CORRUPTED " . I have built and supported IPO since the -3.0 days. I want to hear a poll , about this--- You have a hunt group with and overflow to an AA...

Im having the exact same issue, with two brand new sets. I have an old 3920 and works pefect on the same port? Very confused here.

Short Code 1N, Feature Dial, Tel # N, Line group ID 0

That means the phone is part of group 290

It can be done with a short code, use "1 and Any" and Line group

http://www.bcstel.net/products/nortel/norstar_applic_module2_installatio-maint.pdf What is it that you want to do ?