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yes thanks and disregard my last question in the other forum. Thanks again!

Budbyrd I should do this from the system admin phone correct? Thanks for all your help. I really appreciate it.

Sorry to be a pain in the butt, however i don't want to screw up. LOL Do I do 06 for line 6 or will this effect all lines? I ask because we have 8 lines, but only line 6 is the problem.

Good Morning, I need some help, We have an Avaya Partner 18D and someone was trying to program their phone and somehow "deleted" our line 6 phone line no dial tone at all on line 6 . not sure how this happened or what they did but there is no dial tone on line on all of our phones in the...

I am sorry we are on a partner... should i go to another thread... I apologize. unless budbyrd has the correct information.... but it's only line 6 all other lines are fine and they didn't do it from the system admin phone... which was my first thought.

Good Morning, I need some help, We have an Avaya Partner 18D and someone was trying to program their phone and somehow "deleted" our line 6 phone line. not sure how this happened or what they did but it is missing on all of our phones in the office. Can someone help me get the dial tone back...

You are the best. Worked!!!! Thanks so much. Glad to know I have someone to help out!! Have a great day.

Thanks for your reply! Is that something I can fix or do I need to get someone out to do it?

Okay PACSR8.0 12E after dialing intercom 777 Welcome to Avaya Partner Messaging please enter extension #followed by the pound sign.

Okay I will check back tomorrow I am not at the office. Sorry. Do I do this from the phone causing problems?

Hello, so we have the avaya partner 18D system and when i transfer a call or a call goes into our one phone (we will call it ext 23) it transfers back to the front desk phone. ext 11. Actually if a call comes in from outside and the caller dials 23 it says your call cannot be transferred to...