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Parking does not appear to be set up. I tried adding a extension number in the parking section but I get invalid when pressing the trf/conf *7# button and nothing happens at all if I program a button to park.

It would be for our meeting rooms only for example yesterday some one could not dial our telecoms conference numbers from where they were but they could phone our main switch board. Reception could not then put them through to the existing call in the meeting room. I provided instructions to...

Hi Is it possible for the operator to transfer a call to an existing call? The only way I can see so far is to do this from within the call but it would be useful if the operator could tranfer calls in to an existing call.

Thank you for the suggestion but that doesn't do it.

Odd request here but I have been asked how to stop notes home page reverting to original frame sizes when notes is re-opened but I can't see an option. Eg inbox top left frame calendar top right and to do frame along the bottom of the home page. User wants to shrink the to do frame down which...

Thanks for the suggestion but it is not that. Grey font prints fine on the color printer and the hp 4050 black & white we have/

Grey or coloured font on excel spreadsheets is printing black when sent to a black & white laser printer. It will print correctly when sent to our colour printer. Cell shading prints grey no problems. Word will print grey font to these printers no problems. It is not the sheet setting in page...

Yes basic. Its seems to be set up, I was wondering why not all the phones here only some were re-routing. It seems they have not all been assigned 1st alternative. Well I am presuming that is it, it cant be a default for when a new phone is added. I'll set it manually and see how I get on.

Is there a way to set call forwarding options for all users on the system rather setting it up n the sets. I want to forward to vmail when external numbers phone and the user is busy and does not answer, I saw something about a profile how would I set this up?

I have permissions set up so that a user has modify access to their own folder & files. The everyone group has read write. Now I wanted everyone to be able to open and edit each others docs but not delete, only delete documents that they created. So I gave the everyone group special permissions...

mmm, okay narrowed it down more, it seems the creator owner permissions I have set have been removed from files and are only applying to folders, I can't seem to change this for some reason in advanced when setting apply to subfolders and files and forcing propogation it does not apply, any ideas?

I had special permissions set up so that users could access other files edit them but not deleted them. This seems to have stopped working since upgrading to office 2007, no longer can users edit each others files. The get access denied, when they try and save. The only way to remedy this seems...

I have just tested and it works. I had to set a code for the cancel option. Now that it is working, can it be setup remotely, say we had to leave in a rush? I assume it may be something to do with call forwarding follow me - remote?

Don't worry, think I have had too much jo today. At least its nearly home time. (for me) Anyway so I set a code for the above option #36 and tried it on my own phone and it worked. I was able to cancel it with call forwarding I am here code **5. Now before I test this in the reception phone 0...

Yes obviously, I just wanted to clarify that was the setting referred to earlier. Thanks. I'll give it a shot.

This "Call Forward third party access code" is it call forwarding - follow me - third party under sys admin > system options > feature access code assignment ? At present there is no code assigned.

Yes 800 is a huntgroup of which the 8 lines are members and 0 is the prime line of the phone. How do I use call forward 3rd party access code? I think I know how to change the CoS of the phone 0 allow this. Is it third party call forward follow me allow/accept options than need to be set to yes...

Apologies, typed in a rush earlier. Its a ICP 3300, Software 7.0.8.5, calls come in on quad bri ISDN. IP5224 phones are in use. I dont know too much about the system, I usually just muddle through. The reception phone has 8 lines associated to the function buttons. The class of service is set...

I am trying to work out how to forward calls coming in on the main external number to a mobile/cell phone in case the building needs to be evacuated for example. When trying to do this the main phone does not ring but line1 lights up as ringing and the call does not get forwarded? The internal...

Occasionally I get maybe 4 or 5 phones that drop off the network (5224's) out of around 40. The screen goes blank and flashes and removing the network cable, re-inserting resolves the issue. The phones get their power from a cisco 3570. What could be causing this? I can't see anything on the...