Transfer call to existing call ip5224 3300

[melfineo]

Hi

Is it possible for the operator to transfer a call to an existing call?

The only way I can see so far is to do this from within the call but it would be useful if the operator could tranfer calls in to an existing call.

 

[kwbMitel]

There might be ways but I would need more information on the application.

Would you like this to happen anytime anywhere or might it be on a more pre-arranged basis.

Pre-arranged we can probably work with. Otherwise, not-so-much.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[melfineo]

It would be for our meeting rooms only for example yesterday some one could not dial our telecoms conference numbers from where they were but they could phone our main switch board. Reception could not then put them through to the existing call in the meeting room.

I provided instructions to the meeting room on how to conference in another party using the conference button but they weren't in a position to do it at that stage.

 

[LoopyLou]

Might depend on the conference phone. Maybe park and retrieve of the call by the conference people.

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.

 

[melfineo]

Parking does not appear to be set up. I tried adding a extension number in the parking section but I get invalid when pressing the trf/conf *7# button and nothing happens at all if I program a button to park.

 

[kwbMitel]

As long as you have a spare analog trunk and spare analog station you can fool the system to do what you want

Here is an interesting work around. I have tried this and it works as advertised.

Full Credit for MitelInMyBlood for this. It is quite creative.

faq1329-5872


Instructions with my comments ***

1) start by programming an ONS port as a non-busy ext; give it a D-I-D number
*** Agreed

2) next create a new analog loop-start 2-wire trunk
*** Agreed

3) assign this trunk its own separate trunk service number (mandatory)
*** Agreed

4) program an unused DN (recommend non-DID, and preferably something non-guessable) as a single line RING appearance on the superset(s) where you want the NBE to appear, i.e., use a number like 10*0 (one-zero-star-zero)
*** I would recommend that the Key Appearance be programmed as a Key System Line. Additionally, I would number it something like 1*XXXX where XXXX = DID. If the DID is 1000 the key is 1*1000

5) add this "funny number" to your teldir, name it whatever you want and be sure to make it "private" so no one will see the trick number and try to dial it directly
*** This step dates back to the Opsman Days to make the number dialable from other systems. Naming the Key is still good practice and I would add a . (period) as the first character. The (period) will prevent the name from appearing in the phone book.


6) assign this new DN to the non-dial-in answer points (day/Night1/Night2) in the Trunk Service Assignment form for your new LS trunk that you created in step 2 above
*** Agreed

7) at the MDF bridge the LS trunk directly onto the PLID of your NBE
*** Agreed





**********************************************
What's most important is that you realise ... There is no spoon.