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Does anyone know if there is a way to tell a call manager analog port to ignore CSID on a fax if it is a string of letters (i.e Pauls Fax Machine) and replace it with ANI (10-digit originating caller)?

I am curious if anyone knows of or could recommend a server/blade/storage sizing and capacity planning tool. Something and not tied to any vendor would be ideal. Thanks, /casey

Ok, so the concensus seems to be a Group Hunt. Any idea how to configure this setup? Thanks

I am looking for a step-by-step for the following: We have an 866 line terminated to a DID. We want this line to ring at four different phones in order. So, person calls the 866 line and it ring at Phone1 => no answer => Phone2 Phone2 => no answer => Phone3 Phone4 => no answer => Phone4...

I would like to block all operated assisted calls on our Option 61c. Can someone please prompt me through the LD's to do this? Thanks

We are using TAPI in our environment interfacing with a Nortel PBX (option 61) It works great. I know this doesn't answer your question. What TAPI vendor/product are you using? Does your phone vendor have a tapi server that interfaces the phone switch and your data network? You may need...

I got it fixed. I checked the RCAP setting in ld 17 (D-Ch config). It had a setting of ND2. I disabled my D's and changed this setting to read nothing and now it is sending just our main corp number. That's all I want it to send. Thanks to a previous post from Wheatly and John Poole, I was...

We just flipped two of our three ISDN_PRI's to a new carrier. The other (third) PRI is still with the old carrier because the all of our numbers haven't been ported yet. Now when any of my agents makes a call, it sends their name rather than a generic company name or number. Who sets this...

We are running Ni1. The powers that be were too cheap to upgrade to rel25. So, I have no choice. Thanx.

That's great, thanks John. A couple of more questions: You say I will need to out the trunks, route and D channels, I will out the trunks in LD 14 and rebuild there? I will out the routes in in LD 16 and rebuild there? I will out the DCH in LD 17 and rebuild there? Is this Correct? If so...

what LD did you print this from? Thanks

Thanks, that's great. One additional question: Sprint was using a Lucent Switch and our new provider is using an DMS 500. In what load do you find the difference or do you have an example of building a trunk? Thanks

We are changing providers and the new carrier wants to know the following: Line Coding - Line Frame - Digit Outpulse - Protocol - We are currently using ISDN PRI's with Sprint. Anyone know off hand what LD's I can find this info in ? Thanks

Ok, let me clarify. I am not trying to find out the performance of exchange. I would like to know how much email a user is sending and receiving. In other words, I would like to query the exchange database on a per user basis to find out their email utilization. The ultimate goal is to find...

Does anyone know of a good utility to track the amount of messages being sent by exchange users? I am aware of Message Tracking, but it sucks. Anyone know of a better tool? Thanks Felon

I have the agent installed, but I am not sure I have the fields in agent.cfg file configured properly. name <> password <> export </mnt/data> as <mysqldata> [write_protected] assword <passwd>] [include_remote] [no_nfs_locking] tell <prodsrch01> tell_interval <60>...

I am having trouble authenticating from my back up server (win2003)to the linux server. Basically, I am trying to backup the data by mapping a drive to the Samba share. I can see the Linux server in the browse list, but I can map it. Is there anyone who might know why? Thanks

I have never setup Samba before, however, I understand what it's use is. Anyone have a step-by-step on how to do this? Thanks in advance!

I am using backup exec 9.1 on Windows 2003 server. We just put in a Redhat Enterprise Server ES 3.0 and I would like to back it up. Anyone know what the easiest way is to do this? Thanks

Ok, great. thanks. What would the user do at the set with the following codes? CODE CLAS CODE CLAS CODE CLAS CODE CLAS CODE CLAS 067491 006 102119 006 121476 006 143927 006 176543 006 do they enter the code and then dieal the number etc....what is the sequence of...