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So sounds like I could build a new NCOS for the receptionist phone with a TOD schedule. Only her phone would use that NCOS. That would be perfect. Now I just need to figure out which NCOS is in use

Anyway to just affect this one phone?

I only want to affect this one phone.

I kind of thought that could be done what are the commands to do that?

Option 11 release 25.3 We have an receptionist that sits in the public lobby of our building. We share the building with other tenants. I need to restrict her phone's long distance capabilities after hours. She uses 2616 Any suggestions on how to trigger the restrictions automatically or by...

Good information so far guys thanks. The loads and commands are extremely helpful keep em coming.

Could anyone provide some guidance on the best steps to inventory a Nortel. A complete inventory and maybe a system utilization analysis. I am taking new job and I will be supporting a Nortel Option 11 with a small ACD enviroment. (Symposium not sur ethe version) Also has a call pilot. I am...

I changed it to this using the ELSE statement and I think it is working. IF QUEUED CALL COUNT Skillset1 > 20 THEN GIVE CONTROLLED BROADCAST ANNOUNCEMENT 3659 PLAY PROMPT VOICE SEGMENT vs_longhold ELSE GIVE CONTROLLED BROADCAST ANNOUNCEMENT 3659 PLAY PROMPT VOICE SEGMENT...

I need to have a special message played only when the calls in queue is greater than 20. I am thinking about something like this. Only problem is the EXECUTE continue to hold kicks in after the statement no matter if the calls or 20 or not. I only want that to execute if the vs_longhold is...

Thanks that is a great idea. They currently send silent tone so i will try this out. SVP,2,64,1 which is silent tone.

We have a device that will auto answer an analog line then bridge the call into a paging system. My problem is after you hang up the analog line never disconnects it just sends reorder tone through the paging system. So anything I can do on the phone system side to make the analog line...

anyone remember how to do this?

How do you find out what the hex values correspond to. 0803 2800 0000 5A00 0000 0000

Anyone good at deciphering the TLOGS? I cant remember the process it has been awhile. DIS TLOG # FAULT INFORMATION LIST # 05-09-09 FRI 08:44 PAGE-001 < TEMPORARY FAILURE > FL ID CPU ACT MODE 0 2 4 6 8 10 YY-MM-DD WEK HH:MM T00001008 MPR #0...

Well I have decided to punt. I am ordering a RAD-1A from Viking Electronics. This unit allows you to connect an analog line to it and it will answer a call and bridge it to the amp. This will fit neater into the wiring closet also.

I tried the slider on the side on every setting and it still did not work ( I think there are 6). I had asked that the headset amp be ordered with the power supply but the power supply hasnt arrived yet so I was trying to get it going with batteries until the power supply arrives. I had it in my...

Anyone ever try to use a headset amp to drive an overhead paging system? I have a bogen amp in an office with an f9600 remote shelf. The remote shelf has 3 digital line cards and one slt card. No room for a CO trunk card. I have done this before but for some reason I cant get this to work. I...

This is what i needed to know. I have noticed that the pricing is different every time it really makes it hard to give a good ball park estimate to upper management for budgeting. I did notice the phonset agent position field was configurable. So if I read you right all i would need would be...

that is the problem it is like pulling teeth to get good quotes out of my vendor. Plus I had a simple question that I still have a grey answer on. I currently have 200 licensed agents and phones. We need to fill out our training area but we will not need more than 200 agents logged in...

I have yet another question. Is there a command to show how many stations are not connected and how many are? My system shows 212 phones built but I know that all of those are not connected and we need to hook up a few. If I can figure out how many are unplugged I can just cross connect them...