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If the PBX has no internet connection, I think you may have to manually set the date and time on each phone. You can try to do so via the settings key on the phone.

Have the 54xx IP phones been discontinued by Mitel? If so, are there any replacements for the SX200 ICP? Thanks

Hi, Does anyone have any experience using the FOPs with the 470? How does it integrate with the 470? Thank you

Yep, I got the rolling trace and get the same result. The provider logged into their CPE and are telling me they are sending the correct digits

The provider is telling me everything is find on their end. They say they can see calls to this DID. Not sure how

Sarond, Thank you for replying! You were spot on! The destination number is the main telephone number and not the DID. I have notified the carrier that only the MTN is being sent and not the DIDs. I will follow up with the results.

Installing a MiVoice in a brand new hotel MiVO 400 R6.1 Running SIP Trunks Calls to the MTN are pointed to the auto attendant I've pointed 3 DID's to internal extensions (SMARTDDI(DID) Number with a matching internal number) Calls to each of those DID's ring and are answered by the AA greeting...

I'm new to the MiVO 400 as well. Not sure but maybe via the Call identification (CLIP) settings found in the SIP Trunk Group. That may be for all calls and NOT outbound calls from each user.

Figured it out. Silly me. I named the file "wakeup.wav". I renamed the file "wakeup". The system permitted the file upload.

Hello, I'm trying to upload a .WAV file to the Wake-up settings of the system. Per the MiVoice Office 400 R6.0 Hospitality PDF, I've renamed the file to wakeup.wav. Each time I try uploading it, I get the message "File to be upload must have the following name: wakeup.wav" Any suggestions...

Sarond, yes my controller had Internet connection. Zoo1, thanks. I added the MAC address of the phone into the Terminal I created and that fixed it. Thanks everyone!

I spoke too soon. I plugged the second 6920 SIP phone in and it had the same problem as the first one. I entered the phones Advanced Settings and changed the TFTPs server IP address to the Call Manager's IP address. Back to the drawing board.

I changed the IP address of DNS server 2 and the phone downloaded the latest FW. My phone is now working.

The phone boots into a menu with two options: 1)MiCloud Connect and 2)MiBorder Gateway. I'm using neither of those services. Per the KB article "6900 Series Sets on the Mitel 470", if the phone is running FW 01.00.01.152 or earlier, I need to upgrade the FW. I go into the phones settings and...

Did you try upgrading only to the next FW version until you arrived at 6.0?

Doesn't look like it has the option for the PMS system" To my knowledge, there are only 2 PMS settings for the Mitel: HIS and Hyatt Encore. HIS is used for all Hilton Properties. Hyatt Encore is used for all other hotel brands.

Thanks for replying AlphaMann. I created a template for an SX200 ICP using a DBASE from a previous install. I did not realize that a system greeting had been recorded for that system. I want to delete it. When callers reached an extension voice mailbox, the greeting callers heard was the...

Is there a way to delete a system greeting instead of just recording a new one? Thanks

Must you have the hospitality options enabled on each node in the cluster or is it centrally controlled? I've never had the opportunity to set up a cluster.

Is option 134 in Form 4 enabled? What RAD greeting number did you select when recording the greeting? In form 49, did you assign the RAD greeting sets to the RAD ports? In form 17, you created a RAD hunt group. Did you then remove a few voice mail ports from the VM hunt group and add them to...