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Thanks for the replies. I'm setting up an IT support line that users can call into internally and externally. Between the hours of 7am-6pm, the line (ext. 3800) forwards to an operator after 6 rings. During this time I needed the phones to also be on 4 sets in our IT department, that way our...

Good morning, I’m trying to add an MCR line to my phone (Digital,3903). I have built a phantom TN, 252 0 01 00, enabled the MCRA, and then tried adding a MCR key to the my digital set. This is what I'm getting, Not sure why I'm getting the error. Any help is appreciated. Thanks! REQ: chg...

Thanks. LD 81 worked great for me!

Good evening, Is there any way to generate a list for all analog lines that are being used, or does this only work for digital in LD 117? Thanks!

Okay, I traced the TN as soon as this is occurring. Not sure how to locate which TDS from this info. Or maybe I'm doing the wrong Trac cmd? >LD 80 .TRAC 12 0 2 3 TN 012 0 02 03 KEY 0 SCR MARP ACTIVE TN 012 0 02 03 ORIG 012 0 02 03 0 SCR MARP 0 5887 3903 TERM NONE TDTN 16...

I'm going to run around and change out the cards at the locations and see how that works out. Weird that it's all occurring at once on different Loops, but I don't think there has been much maintenance done in the past. Thanks again, guys.

Thanks for the reply, It's occurring on different shelves across our property, it has also began to occur on my office line as well. Seems to be intermittent and only occurs as soon as you go off-hook, before dialing any numbers on the pad, and is quickly resolved by placing the phone back on...

Good morning, When picking up the handset of a digital phone to dial out (phone models 3903, or 3904) users are experiencing a loud piercing noise that sounds like someone is pressing down a number on the telephone keypad. This is resolved simply by hanging up and trying again, but it's...

I was in the wrong load, below is what worked for me. Thanks for your help! LD 10 REQ: CHG TYPE: 500 TN 60 1 10 13 ECHG YES ITEM FTR HOT D 2 77 FTR ITEM

Thanks for the quick response. I'm having an issue when I get to the FTR in ld 20. When it asks for "item" I have tried typing in FTR, FTR HOT D, FTR HOT D 77, but I'm still not doing something right. The ext. that I'm trying to forward to is only two digits, 77. After I type in 77 and press...

Hello, Can anyone tell me how to change the FTR HOT D for an analog phone? I need to change the ext. it is directed to, and I'm not having any luck. Thanks.