Thanks for the quick response. I'm having an issue when I get to the FTR in ld 20. When it asks for "item" I have tried typing in FTR, FTR HOT D, FTR HOT D 77, but I'm still not doing something right. The ext. that I'm trying to forward to is only two digits, 77. After I type in 77 and press enter, it just shows FTR (see below). I'm not sure how to proceed.
LD 20
REQ: CHG
TYPE: 500
TN 60 1 10 13
ECHG YES
ITEM FTR HOT D 77
FTR
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