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That is what I though, Thanks for your help. IP Office Server Edition 11.1 (Virtualized) 400 users Silverpeak Edge Connect Hybrid WAN 30 Sites

Hi Does anybody know why Wireshark is reporting Unknown Avaya IP Telephone parameter Are those parameters actually needed with IPO 11.1? I have 9640G (H323) and J179 Phones(SIP). IP Office Server Edition 11.1 (Virtualized) 400 users Silverpeak Edge Connect Hybrid WAN 30 Sites

IP Office Server Edition V11.1 Can you change anything in the system that will make changes to the autogenerated settings file, or if you want something different you must replace the file with your own? I have a J179 that will not allow access to the craft menus. Autogenerated file has SET...

I have a Start point as pictured, how do I make a short code to hit it to test it please? Thanks for your time. IP Office Server Edition 11.1 (Virtualized) 400 users Silverpeak Edge Connect Hybrid WAN 30 Sites

Great Point, I am giving up on that issue. IP Office Server Edition 11.1 (Virtualized) 400 users Silverpeak Edge Connect Hybrid WAN 30 Sites

I have a 9640G with SIP firmware, when it boots I see the broadcast to the DHCP server and the DHCP offer reply but the phone will never get past "Wait DHCP Offering", If I connect a H323 9640G it comes straight up. Option 242 is set as below...

Go into web manager port 7071 and go to AppCenter and get the correct newer version of manager, this is what I had to do. Good Luck IP Office Server Edition 11.1 (Virtualized) 400 users Silverpeak Edge Connect Hybrid WAN 30 Sites

Ah Ha, That was it, thank you. IP Office Server Edition 10.1 (Virtual) 400 users Silverpeak Edge Connect Hybrid WAN 30 Sites

Hi I am running IPO Virtualized Server Edition, 11.1 I have some J179 phones which I have had on the system for three years running H323, and 1 new J179 running SIP. That phone upgraded itself when connected to my system via J100Supgrade.txt to FW_S_J179_R4_0_6_0_8.bin. The autogenerated...

Windows 10 PCs, (multiple) IP Office build 10.1.0.4.0 build 7 On my windows 10 PCs, Monitor will start and run but will hang completely and never show IP phone status. No buttons work, and you cannot x out of the app. the only way is use task manager to end the process. I have tried the...

Unfortunately I already thought of that but it does not work either, Avaya in their wisdom has it where a user can only be part of one user rights group. We already have many more user rights groups for different purposes, in our case they are used for button programming user action buttons...

Oh, forgot to mention, I have IPO Server edition, all users from 23 different sites are hosted on the same system. so I have to find some way of a local page. Thanks Ashley IP Office Server Edition 10.1 (Virtual) 400 users Silverpeak Edge Connect Hybrid WAN 30 Sites

I am trying to use dial emergency short code to check which location the phone is, and so will call the extension number of the correct site SIP paging adapter. The call gets passed to the correct 911 ARS table which has a short code in it (811), that short code point to extension 21010 on the...

Thanks for the reply, what kind of POE switches are you using? What switches are there at the location where the phones reboot? We have HPE Aruba 2920-48G, HPE Support looked at the logs, the said they see the phone rebooting itself. There is absolutely nothing on the Ethernet cable that...

I would like to know how many of you are running 9640G phones on IPO 10, 10.1 or 1 please? They are supported on IPO. Are you having any issues? Avaya tells me there are 100's of thousands of these on IPO around the world, with no issues. On our system the 9640G's randomly reboot. We have...

I am using HP 2920-48G-POE+ Switch (J9729A), Firmware WB.16.04.0009. HPE Support has been involved too and there logs do not show what is going on. I am just going to move ahead with the separate VLANs, as we have one site using that already and the phones are staying up. I have an...

Just, so you know. I have Wireshark traces of the reboots. They show nothing, Avaya has those traces and they can see nothing in the logs or traces that correspond. Do you just do things to your network that you do not understand? worse than that, nobody understands or can explain. I do not...

Avaya says my IP phones are randomly rebooting because I have them on the same VLAN and cable as PCs. I have changed a site to be set up this way and the reboots stopped. Avaya cannot explain why. Does anybody know what is happening here please? "its best practice" is not a good enough...

I turned off OOS and it comes up. what does that say about the configuration? Thanks Ashley IP Office Server Edition 10.1 (Virtual) 400 users Silverpeak Edge Connect Hybrid WAN 30 Sites

I have a SIP trunk which shows Line Service State as In service but it has 10 channels that are all out of service. The system has 10 SIP session licenses reserved. The SBC is up. Where is this configured? Thanks for your help. Ashley IP Office Server Edition 10.1 (Virtual) 400 users...