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Well, since I posted this, I have figured it out. It's very simple so I will share. First, connect the FaxFinder to analog ports on your switch. Program the extensions as VMI type. Create a hunt group and place them in the group. Create a Cover path that rolls over to the hunt group...

I found a doc for IP Office but not Definity. Anyone have one? My plan would be to take existing DID's comming down my PRI and direct them to the FaxFinder and have them delivered to a users email. I have no clue how to set this up on my switch so any advice or direct on how to do this would...

That did it. Thanks.

If I change the first coverage point to 3133, it will not roll into the voicemail for 3133 should no one answer 3133. The coverage path will either pull it back to the voicemail of the extension originally dialed or simply let it ring until they hang up. What I am basically trying to do is...

I need to create a method so when someone dails an extension and it is busy/no answer, it forwards the call to another extension and follows that cover path into the voicemail. I created a VDN, 3616, which has the following line in the vector: 01 Route-to number 3133 with cov y if...

The only problem with putting in the auto-attendant ext is that on the switch, it is an X port with it's own coverpath to forward into voicemail. The system will not allow a "double cover path" so when I put in the auto attendant box, it just rings and rings. I need to figure out if there is a...

Anyone have any ideas on what I can do to this phone to get it to boot completely? It starts up and then hangs on the "Starting..." screen. Thanks, Eric

What do I put into the point1 section of the coverage path if I want to send them to a voicemail auto-attendant box?

I am trying to create a cover path for my fax machines so that if the machine doesn't answer, it rolls over to a fax extension in my Intuity. I have the Intuity setup to receive and on the Definity,I have the fax extension setup but with an x in the port and the standard roll to voicemail cover...

I want to program a button like send calls that I can push and forward the incomming call to another extension. I don't want to use the call forward as I want to see who is calling me and decide to answer it or to push it off to another ext. with this button. Anyone know if and how it could be...

So how much would somthing like this cost?

I am trying to setup my switch so that each extension sends out its DID number. I made the entries into the ISDN Public Unknown Numbering screen but my main number still shows up on Caller ID. I looked at my trunk group setting and it is set to send calling number. I have this working on my...

So if they are sending it with a privacy flag, is there a way to setup the Avaya to display the number anyway?

It is very important that you upload the firmware using the binary setting in your FTP software. Not setting it to binary corrupts the image.

What is the difference between ANI and Caller ID? We had an ISDN PRI from a carrier that would forward every incoming number. It was great. We changed carriers and now, if a callers number is blocked, we don't see it. Was one ANI and one Caller ID? If so, what do I ask the new carrier to...