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I am trying to call 212-456-9616 and that fails. I can dial other 212 area codes that use the same short code and ARS table.

IP Office 11.1 We have a new issue dialing just a few numbers that just came up. Issue just came up and no changes have been made on the PBX or the firewall. When the call is attempted, on the pbx side we get waiting for line with the 3 beeps. However, the call does ring the remote end. We...

Good afternoon, I put this on the back burner and now getting back to it. I have tried using a different PC and doing a step upgrade to 11.1.2.4 first but that failed with the same error. @JimFed, did you have any luck with your upgrade?

I am trying to upgrade my application server from 11.1.2.3.0 build 47 to 11.1.3.1.0 build 34. I am getting the following error message at the 3% mark. I have rebooted the application server, cleared the cache, uploaded the iso with Firefox instead of Chrome and defaulted security settings...

I ended up trying the upgrade straight from the UC module. The app server took the restore and looks like everything is working the way it should. Thanks for your replies!

Can I do a backup from a UC module running 8.1 and restore it on a 11.1 application server? Or do I need to upgrade the UC module first, then move it to an app server?

Thank you IP Office Tech! Star for you! That is what I needed. Now I can forward this to Avaya to get my patch.

I haven't gone that far to try that. I opened a ticket with Avaya to see what they say.

I am currently running 11.1.2.3.0 Build 47 with a UC Module. Voicemail to email for all users are working like they should. However, my group mailboxes are not sending voicemail to email. If I create or delete and recreate a group, the voicemail to email works for 1 day then stops again. I...

They have Meraki equipment and SIP ALG is not supported on their equipment.

We do have SIP trunks and using Stun. I will contact them.

I have a client that was on 11.0 with UC module. Every 3-5 days the voicemail stopped working. The service shows it was running. I could stop and restart the service but that didn't fix it. I have to reboot the IPO for it to come back. Since then, I have upgraded to the latest 11.1 and...

I have a UC module on 11.0 that I am trying to migrate to at virtual server on 11.1. I am able to log in to vmpro using the Administrator log in. But when I try to Putty or use WinSCP I get wrong username and password when I use the Administrator account. I need to be able to pull my backup...

Meraki doesn't support SIP ALG. And yes we are only allowing SIP provider IP's.

I have since upgraded them to the latest 11.1. But I am still having the same problem. Here are the new full logs. I have Stun enabled on LAN 1 and on the Trunk. I have tried all association methods call routing methods combined. Any Ideas? INVITE...

Any other ideas?

Stun is enabled. I ran the stun server it determined it was full cone nat and pulled my correct IP for the public. I have it enabled on the SIP trunk-Transport tab as well for Lan 1

I have a client with a new sip install. We are able to dial out but we can not receive calls. The IP Office is receiving the public IP in the header instead of the internal of Lan1 so the system doesn't know where to route it. Below is the log. f:"xyz...

That is exactly what I needed. Thank You!

I have an upgrade scheduled tonight for a customer on 9.0 going to 11.1 (V2 chassis). They will also be moving to the application server for the VM Pro. I have heard that the restore option doesn't work for this. Has anyone been able to preform this? Is there extra steps to make the restore...