Sounds like you may be creating an I/T service that will be billed back to your customers. I would consider purchasing a tool that is multi-protocol and agentless. The multi-protocol will ensure multi-vendor/technology access. WMI is an awesome tool if all of your clients run some form of MS...
The trend is towards ITIL's CMDB. Google either of these terms if you are not familiar with them. Size, complexity, number of changes, number of people making changes are some of the factors that I would use to determine how simple or complex I would make the process. If you can afford it, I...
For monitoring, check out www.bytesphere.com for the Jaguar product. For configuration management and asset management, take a look at www.symphion.com.
There are many places that one can look to determine what type of device you are handling, and even then it may be swag if the host device is really what you think it is. sysObj, sysDesc, sysService, in addition to the mfgs enterprise section will assist. You may want to create a confidence...
Google 1.3.6.1.2.1.43 OID. Post back if this does not help. You will find the printer MIB with descriptions within the first couple of items. Also, the private section of the mib will have very specific info for those printers supporting SNMP.
Check out the private section of the MIB on a server class device. Dell and others defintely support temp probes in this section, in addition to RPM's of the fan and other metrics. If private section is the only place it exists, you may face a problem if you have a variety of different device...
We have a product that we recently launched that collects information for reporting - we will include monitoring in a future release that will be available for the price of support. The user can use SNMP and/or WMI for interrogation and all the data is stored in a SQL db. A user can use our...
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