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Guy's am I doing something wrong when I press the service button I dont see the Telephone Options so I can select headset enable , am I missing something, I'm trying install a headset .

Oh yea this is a BCM450

Guy's I have a business that needs a hunt group set up so when some one calls them it will go three external numbers in another country , can this be done and how , I'm thinking I will need to assinge Target Line's to the HG ?

We are having Toll Fraud and cant seem find out how its being done we have turned off Through dial and there is no Disa dial allowed ,what other thing do I need to check , thanks in advance

Guy's/ Gal's when doing a Backup to a File on the network is it best to Backup the APPs and the Config or can one or the other be backed up and be enough if you need to restore the BCM, in the past I would do both but do I need to ?

This is what it spit out [AF001] SNMP V3 inform to Primary Server failed for PRI232 because of RETRIES REACHED on 2011/10/13 17:33:15 EVENT = AF001 SEVERITY = 1 SIZE = 108 STATIC_MSG = See SPI # 33333 CUSTOM_MSG = Event Index : 6 Event Code : 5 _ACTION_NAME : SNMP V3 inform to Primary Server...

we are getting a AF001 eror not sure what it is any help would be appriciated . Thanks

Guy's will this Norstar support CLID incoming or will it need to upgraded before you can add the CLID card ?

Thanks man we ended up RST the MGC and the ERR008 stop once the card Registerd , this fixed today's problem but still not sure why it happend the first time on Tuesday , I asked the Engineer about Access Vlan and he said we already have both . Thanks for the reply I'll keep this in mind .

Rls 6.5 PRI and IP trunking , 1140e, 3904,2616

Guy's/Gal's we are getting ERR008 IPTN Failer (Call Droped) and have rebooted the CSK1 ,Callpilot, SigSer's and nothing has helped a lot of user's are unable to make out bound or receive inbound calls , as soon as the call is answerd the the call drops, any ideas what this might be . Help ! Please

No they are using a Viking . Thanks

I have a user that wants to turn on LONG TONES for four ext. he wants to avoid having to do the FTR808 is programing a button with FTR808 the only way , he wants this so when they get a call from the gate phone they can open the gate . hope this makes since .

Just tried it and it works like you said , YOU DA MAN thanks again.

OK Thanks and you dont need to put a Route # number in the Box that is Beside Route (000 001 002) that has the line pools associated with them, I have never set one up to call external before . thanks for your help

Thats an Idea, thanks

On our CCR Tree we would like to have OPT 1 a Transfer Node transfer to an external number, so would I select line (PRI) and then enter a Target Line then put the external number in the Box.

OK thanks

I have BCM400 with a PRI what is the best way to Restrict calls to an EXT Break Room phone they want out bound but but want incomming calls stopped , I removed the Target line but that cuts it both way's . Thanks in advance

I figured it out , Thanks Cook for the reply earlier .