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Yes it shows the Caller ID info on the phones including the phone connected to the SMDR6, but doesn't show any Caller ID info on the SMDR printout. It doesn't matter if I have it set to printout SL-1 or NORSTAR. It is monitoring all.

I have a customer with a MICS XC 4.0 and a SMDR 6. He has Caller ID cards for all of his lines, but there is no Caller ID information showing in the output. I'm looking at it with Hyperterminal and it doesn't matter what I set it to. His Call Accounting software has a setting for Caller ID...

Rerecord the prompts with a moment of silence.

You could also do a Feature *82 and set their phone to pre-dial. That way they can dial the number in then press a line button to place the call.

I have a customer with a MICS XC5.0 (30 BJG 02 NAT) who just switched back to SBC. When we started testing incoming calls were working fine but all outbound call returned a fast busy and 'Call Cleared' on the display. Then the Bell Tech told me there were only 15 channels on the PRI. I tried to...

It might be a non DS system. Bummer

Go into programming and make sure Auto Set Relocation is off, go to Maintnance>Port DN Status and find out which port has DN222 on it. Connect the phone to that port, make sure it's 222 then turn on the Auto Set Relocation and move it to where it goes.

I have a NAM with 4.0.04c software that I need to get a mailbox report out of. There is no modem card and there is no virtual modem. There is a keyboard,mouse,video,network card. I tried to connect a external modem to com ports a and b, of course the modem will answer but there is no...

In feature 982 set the operator available to no.

You have a voice recording in a mailbox. You will have to transcribe into a print media (ie:write it out) to place it on a web page. You could use one of those gizmos that translates spoken word to text. Good luck.

Victor, Do you know how to do configuration programming on your system? If not you may need to hire a vendor to come in and check out your system and give you a lesson.

310: Dti_cart_event P5 'B' TestLog 310: | CAUSE: 310: | 1)Bad Stimulus message received by dti from KSU 310: | Parameters are: Source file (eCpQinpEh {value 30}) 310: | error number (0) 310: | 2)Bad encapsulated Stimulus 2 byte message received by dti 310: | from KSU. Parameters are: Source file...

Did you program the target lines with the recieved digits from the telco? And assign it to a phone? Try this, hook up your buttset to one of the DID lines, go off hook and dial one of the recieved digit sets. Did the right phone ring?

Try 1-800-444-4444

I don't see why not as the second voicemail will take the second set of feature codes. It will be a bit tricky to keep the voicemails seperate if you have a power failure though. It will also be a nightmare for the recp't as she will have to remember who uses Feature 98x and who uses Feature...

Sell the customer a M7100 and install it in the phone room or the celing. turn on the aux ringer for this set. whenever the recp't is away from her desk have her call forward to the 7100 (Feature 4 and the 7100s DN)

Or swap the line with one that works. If the problem follows the line (moves to the working line) then the problem is outside the system. If the problem stays on the original line you have a bad line card.

If you have 200 DID numbers comming in the channels should be E&M wink not loop start.

CICS stands for Compact Intergrated Communication System and looks like this. http://www.industrialtelecom.com/images/BignorthernCICS0x16KSU.JPG

Also the system does not have hunt group and I was trying to set up ring delay on 3 ext; is there any way around it. Sell your customer a M7100 and place it in the phone room or up above the celing tiles. Call forward no answer the recp'ts phone to the M7100. Put answer DNs for the M7100 on the...