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I dial the hunt group rad = 6215

I wish to have a hunt group with a rad , in case the hunt group is busy , the rad is played until the call is picked up from the hunt group. I have created a rad, I have created a hg rad type with the vm port inside. If I call to this HG rad, the rad is played. but, if the voice hg is busy...

I wish to have a hunt group with a rad , in case the hunt group is busy , the rad is played until the call is picked up from the hunt group. I have created a rad, I have created a hg rad type with the vm port inside. If I call to this HG rad, the rad is played. but, if the voice hg is busy...

Great guys. Thanks very much

Hello. Could I configure an IPDECT (detewe) or Spectralink minet as acd agent? Tx

Hello. Anyone has experience with sip wireless phones working with Mitel 3300 ? I've heard about linksys wip300 & wip330... Cheers

the best any the easiest (in my mind) 3cdaemon (ftp server/tftp server / syslog

this sounds to interdigit timer in your ata. try to go to any dial plan to define the dialing strings lengh. hope this help you

Thanks anyway

Hello guys! Imagine the follow scenario: 1 x cxi 3300 1 x 5224 as attendant 20 x 5212 as regular extensions What the customer wants is to have an indication (led key blinking or text in display,...)in the 5224 when the night service is active. Any idea will be more than welcome. Thaks in advance

Thanks for your ideas. I'm thinking in a blind person who act as a acd agent at home. How can advise him, hi is logged. as well I'm thinking in a blind secretary how she can manage a DSS/BLF key I have ear somewhere they are a special multi line phones (No mitel) which instead leds they have...

Hello guys ! Any of you knows If Mitel has (had) phones developed for handicapped people (blinds or phisicaly handicappeds)? Thanks in advance

Thanks a lot. I will chose redbox

LBG just add signaling to OC. LBG is like the YA lite. If the customer has an ipphone+OC thenhe will see the pop ups and he will get presence from the oher users (ipphopne+OC)

Thanks for your comments. The requeriments are 35 calls recording at the same time, and 6 hours busy per day. I'm testing redbox and it looks fine kwbMitel: >Is live monitoring required. No >Do you need station based or trunk based recording. Station >If recording over IP, will the network...

Hello. We are looking for a recording system for a mitel customer. He has a contact center with 35 agents and the want to record all traffic. We have been heard from Red box and ASC Evolite. Has anyone installed these systems? wich is your opinion? what do you recomend us? Cheers.