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We label a button DND and program it with Feature 984 Jeff

What are you using for voicemail and what is the version? What is the CICS Version?

The manufacturer in question is Commscope Systimax; formerly AT&T, Lucent, Avaya, etc. If anyone else is familiar with terminating their category 6 GS3 style patch panels or MGS400 series jacks, that is how they are designed. I will produce some lit on this later in the day.

lets try not to be a smart ass and think about how the cable is designed. If you strip back a cat 5 or 6 cable on both ends, the colors are reversed BR/W----------------------BR/W BL/W----------------------BL/W OR/W----------------------OR/W GR/W----------------------GR/W So it would make...

How is that ridiculous? Cut a cable and strip both ends. You will notice the pairs are in reverse order. Some manufactures make panels and jacks to account for that.

Some cables are designed to be pulled a certain way. Commscope Systimax cables are designed to be pulled from the closet to the workstation. If pulled in the right direction, they can be terminated onto the patch panels and jacks without crossing over any pairs.

Email from Nortel Addressing calling from MICS to MICS. You should not have a delay calling to a BCM. Response: As per the Distributor Technical Reference Bulletin: DTR-2004-0521-NA, Date: 17 December 2004 ,Norstar VoIP Gateway Ring-back delay, In some scenarios a user initiating a VoIP...

I have a customer with a analog Polycom speakerphone and we are trying to conference calls with it. has anyone had any luck with that? PS: I know there is a Nortel version but it does not have the external speakers. Thanks

no pri just pots lines

It was an upgrade to a 5.0 / non XC. The old software was a 4.1 XC - I was mistaken

I tried this upgade wednesday and it worked great. It did not default.

Can I upgrade a 4.0 XC System to 5.0 directly. I know I can go 4.0 to 5.0 but wanted to be sure the XC wouldnt mess me up.

Will not work

I had a similar issue with a MICS 5.0. Users could dial the digits but the call would release instantly after the last digit. Worked for a while after rebooting, swapping the DTI Card also didn't fix the problem. Put in a different MICS Cabinet with 7.0 software and has been running fine for...

in capabilities for each set, you need allow redirect set to Y on all sets. It doesnt sound like that is done Jeff

put in a CID Card and set time/date to auto

Feature 9*3?

It ended up being the DTI Cartridge

already reported to telco.... they already blamed hardware

Tomorrow we are swapping out the DTI Cartridge, If that doesn't work we are replacing the entire system with a 7.0 MICS