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IP Office chassis running R9 or any older sw version for that matter would need an upgrade license to move from R9 to R11 regardless of the Mode! Basic Edition does not require a license added to operate. However Avaya does issue a PLDS license for Basic Edition linked to the end user in case...

Travis Harper My system is also using the auto generated 46xxsettings.txt file I wasnt using another device registered as the same extension but i am now I get same result never wakes my iphone 12 maybe its the ios version What ios version is your iphone? If i reboot the ipo office i see...

Travis Harper I did the same as you spaces shows the push app created with the JSON entry which it would have generated. I didnt create that entry What version IPO sw are you running? Im on 11.1.2.3.0 build 47

I have same problem with push not working for ios I have IPO 11.1.2.3 using tls created my spaces account verified my domain added the txt file to dns added API key and secret to security settings under apps in Avaya spaces it shows the Avaya Mobile push Notification service with the JSON entry...

I have a customer deploying One-x Mobile IP Ofifce R11.0 They provided an FQDN to use for the One-x server. Trouble is One-x Portal is running on Window server os and host name of the server is whats shown as XMPP FQDN and cant be changed Is there a setting in Windows Server that would allow...

IP 500v2 using ucmv2 for One-x portal only vm pro on separate windows 10 os server 11.0.4.2 on all works for about 12 hours then stops working shows application failed to start in SSA Shut it down and restart the mod form SSA restores operation but repeats failure have this working 0n my...

Pepp77 You are Great!! Thank you so much. Gave you a star!! Got it connected via FQDN Thanks again!!

Pepp77 I'm using the Name for logging in Didn't try Extn number

Hi janni78 No its not enabled for the user

Hello all, I have an IP500 v2 v10.1 svc pack 1 with UCM 110 also running 10.1 service pack 1 I'm trying to get Communicator for windows to register. I'm using Communicator 2.1.4 I've tried both on local area network and using domain name trying to register through firewall. Neither will...

R.9.1 and 10 have forwarding disabled by default. Look under System Telephony righjt hand side of page if Inhibit off switch forward / tranfer box is checkked uncheck it Click ok and save. Its enabled by default in 9.1 and R10

I have a customer trying to use One-x Mobile Preferred Voip mode syetm is 9.0.4.965 that we get the application to register and show fully connected. Tried from both Android (Samsung Galaxy s3 4.4 Android OS and from IPhone 5) Make first call from Android App and works perfect. Disconnect...

Hello, I have a customer attempting to use Avaya 9608 phone with the VPN client enabled. The phone exchanges keys, build the tunnel, contacts t.he call server, but never grabs the user profile. Only shows Phone on the display with two arrow keys. No dial tone when you lift the handset...

I'm also in the US and am well versed in IPO

Item two sounds like VM pro license isn't valid. Vm Pro service will run for two hours then stop if license isn't shown valid in system configuration. Other items that can interrupt VM Pro are Windows automatic updates (turn them off) Power settings on VM server PC )make sure PC never...

Star for you AACon, The powershell command you sent plus another step in MS Exchange regarding FQDN resolved issue on one system and second resolved by removing and redoing permissions in exchange for the other. Thanks very much for the assistance.

I forwarded your suggestion to the tech I'm working with. He did not report back if he tried it or not. I'm reading as much as I can about the errors they are receiving in exchange. I've asked for screen shots from exchange server to verify what's been done but haven't received it. Just...

Does anyony have specific documented steps for setting up UMS with MS Exchange 2010 (the exchange part)?? End user on this deal is getting quite upset and needs to get the issue resolved. Disti support doesn't help just says escalate to Avaya and they want 360/hr w 2hr minimum to advise that...

Hello, I have a customer that has now two installs using IP Office 8.1.69 with VM Pro UMS Exchange 2010 where MWI and phone access to the voicemail are not working. The tech I'm dealing with claims to have all the permissions done properly. User profile is a Domain Admin and Admin for...

I miswrote the version I'm using is 8.1.95(10) published 1/24/13