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It has been a while but I think your call is being routed to a diffeent mailbox and that is full no clue what that is but it could even be a vm box with out and extension attached.

THis is going to be a requirement in MIchigan in 2019. I have a potential customer for a new phone system and wonder if anybody has worked out how to get the ext info to the 911 service. I have thought of just grouping the extensions in different areas of the buiding to use specific trunks for...

They all ready have a night service button on the operator. At night the calls go straight to a dispatch group of phones. THat works fine it is during the day when they would like to have the AA either answering all the calls or not answering any calls. I know how to route the calls to go to AA...

Customer has a Magix rel 4 with duovice voice mail. THey want to have the AA answer all the calls during the day. THey have a night button and the evening calls are handled differently. THey would like to be able to have a button programmed during the day so they can just have the phones ring...

We have used cortelco phones and they have work fine. You should be able to find new analog phones, even at office supply stores for around 20.00. We got some analog phones with message waiting light and 4 programmable buttons for around 60.00

We just installed our first partner IP office and We did not do our homework customer wanted to keep old Partner ACS ext # and of course we got messed up with analog ext on the combo cards. Questions that we are trying to solve. We have the AA pickup all calls and one of the options is to...

Can you assign a DID to and extension and then move it to another ext for instance did is 777-0104 sassigned to ext 104 I want to assign the did to ext 134. I know how to do this on IP office and NEC but am not sure how the whole DID assigning works.

Thanks for the help btw the customer wants the system set up as a partner to reuse his existing phones.

We just got a new 8.1 500v2 system setup in basic mode from our supplier. We are running mananger 10 we can see the system but it is grayed out. DHCP has given it a address. I have tried different computers and have reset the system to default and attemped to access it without luck. We can...

We have a rel 7 500v2 with embedded vm running in essential mode. We added a second AA and now we are trying to record new greetings using the short codes when we go to save the new greeting the system does not allow us to do so. Everything appears OK as far as time profiles are concerned and...

Thank you for the response it turns out it was a problem with the time profile. I did not know to set the evening from 5:00 to 12:00PM and then set 12:01AM - 7:59 AM when I spanned midnight nothing worked. Here is how I eventually set things up set a analog port to a DID had a viking ring...

I am trying to get night bell over page to ring instead of going to AA1 as it does during normal working hours, I set up a new group and put my analog ext in it. I tested it and when that ext is called it does ring the overhead page (I have a viking unit on it for tone generation). I set up...

Viking makes a couple of time tones generators we have used them in schools to replace expensive clock bell systems. Look at the newest one that came out last year it has multiple messages etc as well as several tones. I would not tie into the phone system as programming the viking stuff is...

Thanks for the help it did turn out to be setting the timer Also will read the short code help

500V2/ 7.32 PRI no co lines 1416 phones and analog phones We have just installed the system and everything seems to be working DIDs paging vm etc. the major problem we are having is when someone dials 9 for an outside line they have to dial really fast or the call is dropped and they get...

we are in the process of installing a system 500v2 7.32 and when we plug in th 1416 they go thrugh and update but sometimes the update stalls. This is happening on multiple phones. I have read the threads on this problem but it sounds like this version of the softway/hardware ahould address...

We are working on a 500v2 with software 9.32 we went restore a backup as we had to default the system due to some pri problems. We are following the procedure but when we get to the login administrator and administrator it keeps giving us a password error. we have everything still on default...

Yes I have programmed a fall back ext. in the incoming call route. and it is the same as the press 0 action key. I have rebooted the system and even tried another ext to see if there was a conflict with the 0 out key.

I have a 500v2 7.32 mgnr embedded vm I have the AA picking up on an outside call and I can do all the programmed dial actions dial by name, number press one etc. However the no action time out does not work I have it pointed to an ext and I can press o for that ext or do the other actions but...

Well it was something simple and another tech spotted it in about 30 sec. I am using 4 digit ext but I did not change the all the ext to 4 digit so I had some 200 numbered ext left in the default scheme so when I tried to get to 2202 the call would go to 220 which has no handset attached...