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Thanks for that suggestion. I will look into that as an option. I just hate to say no right away with out doing a little background work. Bradley A. Fuller Manager, Network Infrastructure Kellogg Community College

That was my initial thought too. Bradley A. Fuller Manager, Network Infrastructure Kellogg Community College

Weird request from our HR department. Has anyone seen a method where you can text message a DID on an IP office with VM Pro and send a email. Scenario is they want people to be able to text a DID that they are going to be out sick for the day and have it delivered to a email box. Thanks in...

I think I figured out how to setup a new hunt group in here: thread798-1465093. I appear to be equipped with PKG 120 and I believe that is all I need to make the hunt group happen. What I am trying to figure out now is if I can delay an auto attendant answering and use a hunt group. What I...

That would be me! lol. I didn't know anything about rnpg. I am going to clean it up and see if that corrects the issue I am having. Still strange because the person who intercepted the call says she just pressed her second line to pickup a call that was ringing. Time will tell I suppose. So...

How do i see what SPRE codes are programmed? I prt cdb in ld 21 and i see that spre is set to 1 but I don't know where to find anything else. Thanks! Bradley A. Fuller Manager, Network Infrastructure Kellogg Community College

The thing is I haven't maintained rnpg since I have been here so I am sure they aren't relevant. I am not even sure what they are used for. I did a lst, gpu in 81 and i get a data not updated since no date. That leads me to believe that there are no group pickup buttons. I lst, pua and I see...

I'll give that a try. The weird thing is the person at 2623 is reporting that her phone rang and when she pressed her k01 is when she picked it up. She says she has received calls intended for others too. She did mention to me that she can pickup the phone and dial "13" and pickup calls...

I have a problem where one extension on my system seems to be receiving calls from all over the pbx that aren't intended for her extension. Now I know that sentence don't make sense so here goes with an example: Extension 2093 calls extension 2611. 2623 is on the phone and receives a call on...

Thanks for your response! It doesn't seem to be isolated to any card or cabinet. Since I realized there was a pattern I have been keeping track of what tn's and I have them all over the place. The one thing that these all have in common is the cable they are on. I just have never seen...

I have an option 61 and I am having problems with random digital phones randomly going off hook or having a crackle on them or locking up and having NDT even though they have a display. Most times I disu and enlu the tn in 32 and it clears up for a moment anyway. I have narrowed this down to...

I would say the best bet would be if you have a spare PRI card to build the new pri and make sure it is up before the port. Usually the PRI is onsite and turned up before the port date and if they will provide you with test numbers that is great too. (I have had a hard time getting test numbers...

Is it possible to have a mini auto attendant on a mailbox in call pilot? I used to program IP Office and it seem that you could do up to 3 revert DN's on a mailbox in vm pro. I have a coworker that is going to be taking an extended leave and they want to redirect calls with a press 1 for blah...

Do you think it could be a problem with the DTR? I would suspect that if it was it would be a bigger problem...like no faxes working or worse yet no analog working at all. At this point I don't know what to think. The credit card company call center reps have reached the end of their...

There is a ring gen in each cabinet that have analog station ports. I was under the impression that they were needed for the analog stations. Are there any other hardware components in the PBX that could be causing them not to recognized the DTMF correctly from a cc dialer? I realize that is...

That is one thing I forgot to mention. I tried this cc machine on several different ports but when I looked at where they were at the end of the day I noticed they were all in cabinet 20 0. So i have a ring gen in cabinet 20 1 and so I tried on a different cabinet and had the same issue. I...

I have a credit card machine that has been in place and working for at least 3 years. A few weeks ago the client started having problems with the machine and called for a replacement. The replacement had problems and they got another replacement and finally we are here 2 weeks later and I am...

Changing the power supply worked like a champ...I was thinking about it but wasn't sure if they matched up. Perfect! Thanks for the ideas!! Bradley A. Fuller Manager, Network Infrastructure Kellogg Community College

I am onsite with a dead ip 500 pcs6. The replacement my boss got is a IP500 V2 so the license card doesn’t match up. We are looking for any ideas about what to do today to get this system back up and running. It has a full pri card licenses and a standard to pro and probably some extra VM...

Have you ever heard of them changing the name displayed for a particular DID? I don't care to control it necessarily but if I could get them to change DID 269660XXXX to say Customer XXX for the name field I think I would keep this tenant happy. Bradley A. Fuller Manager, Network Infrastructure...