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Kevin, From what another tech explained, this can be done but only calling out of the PRI/T1 on the Magix. That I would not be able to call out the TIE E&M line even if I did get the UDP working. Do you happen to know if this is true? Thank you

Hello everyone, I am looking for some help to get my calls to go out on existing Magix E&M Trunks. We recently converted a client to IP Office but they had old E&M Tie analog trunks. Since I learned that they aren't just regular TIE trunks from a carrier, but they go through a Cisco ISR I need...

Can anyone look at my monitor trace and see if you can figure out what I might be doing wrong? I have set up dozens of SIP trunks, this one is in Puerto Rico and the inbound works fine. Just getting waiting for line on outbound. Many thanks if someone can solve this issue. **********...

Mike---duplicate for the IPO or the Server?

Yes I have tried that :( no such luck

Lost vm pro connection a few days ago, just reads <no name> (0.0.0.0). Reset security settings, checked Password, no firewall, reinstalled it and nothing. Can ping from IPO to server and reverse. Also changed connection from LAN to WAN and same issue. Also can not connect to monitor with UDP...

I have a client in the UK looking for a reliable SIP Trunk provider that has worked on IPO systems. They are located in the Berkshires and we would support the IP Office programming.

On a new install with the latest 9.0.11 software. When a user presses their contacts button, there are no internal extensions listed at all. And I already checked that all users do not have Ex Directory checked.

Yes I have all those checked. Also set up H.323 ext. I did notice that I get this in monitor. 14:51:01 165009505mS CMTARGET: 0a0002090000145a 0.5210.0 1187 GHOST:: Mobile twin answered too fast - must have gone to voicemail. Drop call. I have messed with the dial delay and the mobile...

We need a group that has two phantom extensions which are both mobile twinned to their cell phones. The customer has a PRI and you see both extensions being twinned in SSA but one drops after one second but continues to ring the first twinned phone. We tested this on our system but we have SIP...

Thank you!

Sorry--There is a main server and a secondary server. It does appear that the voicemail is working off the backup voicemail. The phones are registered still on the main server we know. (The main is the one that we can't get into)

We have a server edition installed and we cannot get into the web portal, it says Message: timeout. Also the voicemail pro is running and we CAN login but can't see any User/group voice mails or Start Points. Since the only way we can reboot is through the web portal (we are not close to the...

Yes we manually created them in the beginning of the installation.

It is the latest 9.1. So one thing we did seem to figure out. Yesterday it reboot at the same time that we did a Merge. The entire system rebooted. Why would the system reboot on a merge? Maybe something with SE? Or that it is in a data center off site? Has anyone else experienced this?

We checked and it is all the phones at once. We just also logged into the switches and don't see the power consumption being utilized that would cause any errors. Also it says that they haven't been rebooted in over 25 days. Anything else that I can check?

Now that I think about it, maybe it isn't all phones at the same time. I will check. If it isn't then the other phones are not being effected because the IT guy didn't report it. He just sent me emails on specific extensions. I will check.

It seems all phones freeze at once at the same time. There are 160 phones. It has been happening about once a week now. They installed Netgear switches POE Gigabit. Could it be a switch issue? I have attached their network diagram. Again their bandwidth utilization isn't even at 5% when this...

Sorry the main server is at the data center. I meant it is there for disaster recovery, not redundancy. So there is no hardware in their office. The phones are on their own network completely. We had auto-neg on before and the same things were happening. I have a monitor log where the phones...

We recently installed a Server Edition with redundancy inside a data center for a client. Between the data center and the customer's site is a 100 Mbs E-Line circuit. Since the install last month, their IP Phones periodically freeze for a few seconds and they can't dial out or intercom, the...