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This is what i figured out. I have had a meeting with my Business Partner this morning and they are opening a Ticket with Avaya to see if the have any clue Some time after 10 try id does not work, I set the B189 aside and Yesterday i took on to retry and shit it loaded ok and got into the mneu...

Anyone ever had that issue. Plugging the Avaya B189 to a PoE brick without network access and to minimise the chance of getting anything for the PoE switch and or the dhcp server and the phone is just loading to 3/4 of screen and stay for ever. Normally a working phone it takes approx +-2 mins...

Hi every one. i have some B189 that after power up, the progress bar load FW stop at about 3/4 on the blue screen and a green square in the middle. It stays like this for ever No Mather how many times you power reset it always stuck on loading. See Picture. Is there a button sequence that can be...

Yes I use this version 6.8.5.2 and we are using a Windows server with IIS for HTTPSRVR Yes it does see the 46xxsettings and H96x but for Certificates they are not downloaded from HTTPSRVR but form the SCEP server right? As I explained sniffing the phone port with Wireshark et don't see the...

Hi everyone Here is more info on my issue. H.323 Phone is at FW 6.8.5.2 and I never reach the SCEP server to get certificated We used 6.8.5.2 until Avaya told us that 6.8.5.3 was out recently which we have try on a live trouble shooting session with Avaya Engineer last week. But result is the...

Hi i am having same issue, cnat get certificates for H-323 phone avayaguy23 (Systems Engineer)(OP)20 Jan 22 16:20 Update: Avaya provided firmware 96x1-IPT-H323-R6_8_5_56-011722 that at least resolves part of the problem. Is this a custom FW you got ? Any possibility to have it do i can test...

HI Everyone. Right now our Aura Messaging is setup for outbound SMTP on port 25 and all new voicemail are getting out to users email. Our company IT want us to migrate to SMTPS on port 465 but because we don't have any field to enter Login/Password it does not work. See attached files for my...

kyle555 ok we did create a virtual ext with 145005 145005 is also the ELE (Emergency Location Ext) in the network Map for my Station IP and NR65. Trunk 40-41 are Sip Trunk to SBCE via SM (Outbound) Trunk 110-111 are Sip Trunk to CM via DM (inbound) There is no Inc trunk because they are SIP...

Still dont work getting this GDPR My question is how to get rid of GDPR or to disable it. Last login: Fri Oct 1 11:05:42 2021 from 10.189.22.185 [ipcs@TORA9xxxx~]$ tracesbc traceSBC cannot be used on a GDPR enabled SBCE [ipcs@TORA9xxxx ~]$ Daniel Audet IT Technical Advisor Senior |...

Hi All We are implementing E911 on SIP. Outbound works fine but Inbound callback is not. My preliminary testing is as follow in a non production environment. IP-Network-Map (to map my OneX IP) IP Address: 10.189.11.170 NR:65 Emerg Loc:145005 Ext:61230 Public Unknow (to send proper ELIN #)...

HI our SBC has been upgraded to 8.1.2.0-31-19809 and since we cannot do a traceSBC here is what i get ipcs@TORA9xxxx ~]$ su root Password: [root@TORA9xxxx ipcs]# traceSBC traceSBC cannot be used on a GDPR enabled SBCE [root@TORA9xxxx ipcs]# any idea how to disable this GDPR. Probably a CLI...

Thanks everyone i already have latest ASA Version 6.0.07 SP14.03 I found in another port that we need to setup SSH in the connection profile. so now i can connect to my CM 8.1.2 manually on port 22 then enter SAT to get in. Also found out that port 5022 is blocked by internal FireWall so i am...

Hi Every one We are about to upgrade our Communication Manager to Aura 8 CM 8.1.2 We already have an Aura 8.12 in our lab. Is there a way to keep using ASA with 8.1.x? I am not able to connect at all on port 5022 If i change for port 22 with manual login i get to a certain point but cant...

Hello All Any one have ever got a request from a Customer to setup an specific SNMP community RW for all Avaya physical device on a network? Customer has multi site Avaya Aura with G4xx/LSP, Platforms, CM, SM, SMGR, AAM, SBC, AACC and more. How do you deal with this? Is there an outlined...

Hello all I tried to upgrade an IPO from the VMPRO Manager. VMPRO has 2 network connection, one on Data lan and one on Voice lan. When i started the upgrade i had all item in double like IPO 500 V2 twice, and everymodules were in double too. Probably due to dual nic. When i pressed Upgrade it...

Hello i have solved my license issue and now i have talk path issue When i call MM at 3000 it does answer but i dont hear anything. Tracing on the MAS it self i see everything i do if i press digits i see it. I did the station trace and i have the following denial event 2300: Ept capabilities...

Hello Everyone. trying to license my Single Server Modular Messaging in PLDS and i am getting error that MM R4 or R5 cannot be generated without MM TTS REALSPEAK ANY in the license entitlement. i have 200 licenses MM R5.2.1 new seat and 1 MM TTS REALSPEAK ANY license i have included a snapshot...

Hello All i have upgraded the IP Office Manager on my VMPRO server to do a Remote update of the IPO. Installation of Manager is ok but when i fireup the UPGRADE i get everything greyed out and in the Column Available i have nothing. When i use my laptop it works. Is there an issue with...

I have a 9621 phone. I did enter 20 personal contact names and phone number in my contact list. If I am working at the office on my hardphone 9621 there is no issue. However, If I am working from my home office and use my softphone, when I come back at the office all my contact list is...

Forget we found the issue NR 1 had codec 1 NR 2 had codec 2 codec1 711 only codec2 729 only after change codec1 711 729 codec2 729 711 it works. Seem that H.323 trunk to Vmail does not support 729 Daniel Audet Avaya Application Specialist MTS Allstream Montreal, Quebec, Canada