Hi every one.
i have some B189 that after power up, the progress bar load FW stop at about 3/4 on the blue screen and a green square in the middle. It stays like this for ever
No Mather how many times you power reset it always stuck on loading. See Picture.
Is there a button sequence that can be pressed to get in special menu like the B179.
Look like the B189 are bricked.
I see an SD card slot in the front. Is there a document that state if we can update the phone with SD card?
Also, those B189 that i had access they were at FW 6.6.1.15 and need to have a 2-step upgrade to goto final FW 6.8.5.2. It needs first to be updated to 6.6.5.06.
I also got one phone with 6.6.0.29 FW and this one need to go to 6.1.1.15 then 6.6.5.06 and final 6.8.5.2
Once updated they get the 802.1x activated by the 46xxsetting and then we can no further to get an IP for DHCP. it get stuc with 802.1x failure.
I i press continue then i can get into the phone with the 5 digits pin and check parameters. I have no IP at this point.
To get an IP back i need to disable the 802.1x in the local phone but once rebooted the 46xxsetting will re-enable it. So just going in circle.
Anyone had those issue before?
Daniel Audet
IT Technical Advisor Senior | Infrastructure, Evolution & Services|
Intact Financial Corporation
Montreal, Quebec, Canada
i have some B189 that after power up, the progress bar load FW stop at about 3/4 on the blue screen and a green square in the middle. It stays like this for ever
No Mather how many times you power reset it always stuck on loading. See Picture.
Is there a button sequence that can be pressed to get in special menu like the B179.
Look like the B189 are bricked.
I see an SD card slot in the front. Is there a document that state if we can update the phone with SD card?
Also, those B189 that i had access they were at FW 6.6.1.15 and need to have a 2-step upgrade to goto final FW 6.8.5.2. It needs first to be updated to 6.6.5.06.
I also got one phone with 6.6.0.29 FW and this one need to go to 6.1.1.15 then 6.6.5.06 and final 6.8.5.2
Once updated they get the 802.1x activated by the 46xxsetting and then we can no further to get an IP for DHCP. it get stuc with 802.1x failure.
I i press continue then i can get into the phone with the 5 digits pin and check parameters. I have no IP at this point.
To get an IP back i need to disable the 802.1x in the local phone but once rebooted the 46xxsetting will re-enable it. So just going in circle.
Anyone had those issue before?
Daniel Audet
IT Technical Advisor Senior | Infrastructure, Evolution & Services|
Intact Financial Corporation
Montreal, Quebec, Canada