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Hi, In which module you get this error and please let us know more details about the step and product version to provide effective advice. Regards, Dananjaya

Hi, Please check attached file which I made for one of our customers sometime back. Hope it would helpful for you as well. Cheers, Dananjayahttps://files.engineering.com/getfile.aspx?folder=7478effc-a2f5-4cd1-8516-5851f3112c2a&file=GUEST_SERVICE_SOLUTION.pdf

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@portalriki, I don't have access to the site as of now. But this is how I resolved the exact issue. Try with Super Admin which is CORE_USER ID is ZERO.

@portalriki, Could you please check the version of the R&A. Bcoz, 8.xx versions does not have this param.

Log in M organization. Go to your Organization from Admin -> Portal. Edit and at the end of the screen, enter Simphony DB login details. Save and restart the server. It should solve the issue.

Hi CathalMF, Did you do any experiments with ORACLE Linux workstations ? I don't have one. But I'm curious whether DLLs compiled with .Net Standard would work there ? Not the .Net Framework. Thanks

Hi, We could successfully upgrade 4.10 system to 5.7 without any issue. Just take your system to 4.10 and directly run 5.7 pre-req and media.

Hi, You can skip "Purge Historical Totals" autosequence step from "End of Day" routine and it will stop data purging after 14 days. But it's not recommended. As CathalMF mentioned, it will grow the database extensively and delay in taking the system Front of House.

Hi, if you are refereeing something like CAL deployment, it does not available. You need to set the effectivity groups as CathalMF mentioned.

Hi, Probably Crystal report sorting might have enabled with values.

Hi, Did you try registry level verbose activation ? try Windows event viewer as well.

Hi CathalMF is correct. Specially most of the POS system uses technique called direct printing which does not use Windows printer drivers. When printer is initializing with any POS system it take a printer in to a state called "Mount". Once mounted, printer is booked for that particular POS...

Hi, Check 3700d.log file for any errors and check the "Report Printer" selected to your workstation (in POSConfigurator.exe) is accessible.

Hi, All required patches are available in below link. Download 3700 2021 Compatible Patches NOTE : Please send me a message in itdananjaya@gmail.com in case if it require a password.

Hi, You should be able to access all the databases, once you have access to "sa" user in SQLExpress. Default SA password ( out of the box ) is set to #1mymicros. But if the site implements PA-DSS or workstation hardening then they might have changed SA passwords to something else. At the same...

Hi, 1. Check whether on-line orders are printing via a SIM file or 3700 API ? ( if yes, then it's something going on at online order placement codes and they would be able to tell you exactly what mechanism they use to initiate printing ) 2. Check whether user ID you use in workstation and POS...

Hi, you can try setname.exe utility come along with the media kit and that would change the same as you want. And then you can change the node name from POSConfigurator. reduce UAC and make sure you have desired server name in system32/drivers/etc/hosts file. Then restart the server and it...

Hi All, Can anyone guide me to customize buttons and layout creation technique in ORACLE Simphony version 2 page design module. I'm an experience C# developer and need initial guidance to start page customization in WPF platform. I noticed that the coding behind the layouts (e.g button ) is not...

Hi Joost Splinter, Yes.. It was resolved. The issue was with OPERA PMS version. Otherwise everything in ORACLE PATT configuration document is straight forward and working. My OPERA PMS version was 5.5.0.27 and with that version PATT was not working. So we upgraded the system to 5.5.0.27 (2)...