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Reporting & Analytics 9.x

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9Coder

9Coder

IS-IT--Management
Apr 16, 2019
53
ID
Hi, anyone has installed/test install the reporting & analytics 9.x yet?
 
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Lots of people have it running. Its been released over 3 years ago.



Specialist in creating custom applications for the Micros POS range: 3700, 9700, Simphony FE, Simphony. SIM Scripts, Data Exports, Simphony extension applications, API Creation and integration. If you need anything please contact me via my website
 
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really, well I've already tried to install it - so far the installation went very smooth. But when I looked up simphony reports on the R&A such as (Employee Closed Check, Void Reason, etc) it throws me an error that said "Database Query Error" and in R&A 9.x we can't see the details of the errors just like in 8.5.x version. But on the other hand, the default R&A reports such as Daily Ops or Today ops or even Transaction summary (the drill-down reports) are working just fine. It's only the AdHoc Simphony Report on R&A just didn't work. Any idea, what steps did I missed?
 
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try reinstall the R&A if it does not work , try change the report template you are trying to read
 
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@cherifbj have you install R&A 9.x? can you open all the simphony reports such as Employee Closed Check report or another adhoc simphony reports on R&A? Since I've tried to reinstall & switch the report templates, still doesn't work.
 
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Log in M organization. Go to your Organization from Admin -> Portal. Edit and at the end of the screen, enter Simphony DB login details. Save and restart the server. It should solve the issue.
 
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@Dananjaya I didn't found any simphonydb credential field. I only found the opera fields below. Would you mind giving me a screenshot? I already did log in as sysadmin to M organization but haven't found any simphonydb field as you said

Capture_o3hnbw.png
 
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@portalriki,

Could you please check the version of the R&A. Bcoz, 8.xx versions does not have this param.
R_AVersion_ir1a0s.jpg
 
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@Dananjaya I'm using R&A 9.1.29 without OBIEE, the version you've attached was R&A 9.1.30 w/ OBIEE
 
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@portalriki, I don't have access to the site as of now. But this is how I resolved the exact issue. Try with Super Admin which is CORE_USER ID is ZERO.
 
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@Dananjaya I found it, last question (i hope) just to reconfirm do you fill the below-highlighted field "DB Suffix"? What exactly did you put in there?

Capture_i1ygbg.png
 
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