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No..I still had to create a personal greeting of a couple seconds of Fax tone.

Kyle, You can make fax only mailboxes...create a new class of service as fax box. Set fax support setting in the COS (send to email or send to fax server) Or just create a virtual fax and assign it to a desktop messaging type COS which should already have fax support set up. **I created a...

I tried the faxbox as well, I still get the same greeting. I looked at all of the Class of service options and even created a new one one but I cant get around this greeting. I dont know why a faxbox would need any sort of voice greeting on it??? I'll have to check with Corporate as to why...

Kyle, I found it! In the AAM server select messaging..In the section Messaging System select Sites (We have several) I selected mine and started scrolling and looking..... at the very last thing i found was this.. And when i hit [lay..guess what it says lol.. Yup there is the greeting...

Kyle, Here is a pic of what i see in greeting options, in case you dont see the pic.. I see 3 sections Names: It has one option..Recorded Name (with no check box to make active) I have fax tone recorded there. Standard Greetings: It has 1 option... Personal (it has a box to make active) box...

Hello, and thank you for any help i can get. (I did spend time searching threads before posting) AAM 7.1-58.0 We use IP flex circuits First off, we receive hundreds of faxes a day from around the country with no problem. If you dont care to read the whole thread i understand :) ...Just this...

That's just I Wanebo... the sender is AuraMessaging_noreply@MyCompany.com There is no rhyme or reason why these couple of sites would be any different than the hundreds of other companies that call us and leave messages that go to our Email without issue. I could make a rule for myself and the...

Mystery Solved.. The voice mail emails are going to the junk folder… Why just 1 or 2 sites would do it when no other sites are having an issue.. ?? well... I doubt I’ll ever get an answer to that :) but lowering your filter level to none in Outlook will fix the issue, or just look in your junk...

Actually I do.. In the bad messages e=1 in the good messages e=0 (v=1 f=0 e=1 dsn=0) (v=1 f=0 e=0 dsn=0)

Ken, These are two of the bad test messages from the activity log with my email address changed.. 06/06/2019 8:31 received CA message from unknown extension new=2(v=1 f=0 e=1 dsn=0) un=0 o=0 d=0 x=0 06/06/2019 8:31 mwi-on default:1121144346 06/06/2019 8:31 scheduled VM message to...

Hi all, I'm new to Avaya Red but learning. Communication/System Manager 7.1 AAM 7.0 I've come across something pretty weird. There is one site in particular that when people call us from there and leave a message it does not come to Outlook. Any other source that leaves a voice mail populates...

Release 7.0 If you're having fax issues be sure your analog cards are FW102 not FW103. I could write a short thesis on what we did troubleshooting fax issues once we migrated from Nortel to Avaya Red but this is what turned out to be our problem.

Rest in Peace Gene, As always, thank you for all your help and support. You will be missed by many !! Rick

KCFLHRC, The softphones are 4.04 so they should register themselves. Thank you for the reply.. I'll guess will reboot ...and wait patiently. In the mean time.. enjoy a star !! Thanks again !!

KCFLHRC, Yes this is also the Primary UCM.

Hello, I am in need of rebooting the signaling server in order for the recording system to sync back up. I have tried restarting the VOIP engine of the recording server and ever rebooted the recording server but it will not register the phones. This is a Linux based server and i know how to...

That answer works for me. Its apparently been like that since we started sending people home 2 years but no one ever complained until last week. The lady siad her phone was always behind a bunch of windows and she didnt know how to answer the phone (which hospital was calling) Thank again !!!

Avaya AACS 6.0/ cs1000 Rls 7.5 I posted this in the cs1000 forum but got no suggestions. I have thoroughly reviewed the I2050 call center user guide. My issue is the softphones main display will show caller id IE: CDN/skillset name but the pop up notifier always says "no name" on ACD calls...

Im sorry, yes. Avaya AACS 6.0/ cs1000 Rls 7.5 The phone display shows the caller id IE: CDN/skillset name but the pop up notifier always says "no name" on ACD calls. When I call her DN the pop up notifier shows my name and extension. On outside calls to the DN two lines of diplay show the...

Hello, I'm wondering if anyone knows why the caller ID will not display for ACD calls on the pop notification bar but it displays for all DN calls. The actual phone screen displays caller ID for both but only DN calls on the pop up. Thank you.