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  1. Scotty_IT

    TCS Certificate issues

    So I did a fresh trace, searching my extension, name and cell number, seeing a lot of Call lost coming up. I found compared a internal call with an external call. only part I could see that was different was this part. From internal Call 10:17:53 2232413933mS CMCallEvt: 0000000000000000...
  2. Scotty_IT

    TCS Certificate issues

    I did have sysmon running, and sys statusfor a brief millisecond i saw the word twinning, but it disappeared to quickly. with the monitor, I honestly cant make out anything that relates to twinning.
  3. Scotty_IT

    TCS Certificate issues

    So a new issue has arisen since I rebooted the IPO after this certificate change. Mobile twinning for internal calls no longer works, but external calls work just fine. to provide a little more info. before the reboot, when extension 1111 called extension 2222 (user with mobile twinning setup)...
  4. Scotty_IT

    TCS Certificate issues

    So I've removed IP Office, downloaded the latest ADmin CD (10.1 SP7), reinstalled manager, Still getting errors about missing files when trying to upload system files. Still can't access the web manager for the one system in question.
  5. Scotty_IT

    TCS Certificate issues

    Thanks derfloh, I did locate the particular one, but got another message stating it was missing more files, I'm not getting errors for a webmanagement cache file.
  6. Scotty_IT

    TCS Certificate issues

    Sadly I get this error when I try to upload system files.
  7. Scotty_IT

    TCS Certificate issues

    The only thing highlighted in Red is the TCS warning. The regeneration of the certificate didn't do anything, and neither did the reboot. Still can't load the Web manager. I'm starting to wondering if something on the system is corrupt and recreating the SD card might be the only option? not...
  8. Scotty_IT

    TCS Certificate issues

    Is there a way to tell if those files are loaded? I inherited this system so I'm trying to sort out everything still. It looks like those file may be on there, as I see Webmanagement and webmangeee folders under primary, with files inside. I'm scheduled to reboot this system tonight, so perhaps...
  9. Scotty_IT

    TCS Certificate issues

    That's a nice guide you put together. I do see the warning in the system status. But for whatever reason, I cannot get the web manager for that system to load. it just spins. what I don't understand is that on the same browser I can access the web manager for my other systems. My unit is an IP...
  10. Scotty_IT

    TCS Certificate issues

    I have an interesting situation occurring with one of my IPO at a remote location. I started receiving the warning regarding the TCS expiry in X days for all my systems, I followed the direction from https://support.avaya.com/ext/index?page=content&id=SOLN346495 and it worked on 3 of 4 systems...
  11. Scotty_IT

    Remembrance Day Announcements - Avaya IP Office

    Hi All, My company would like to play a 3 min announcement for Remembrance day over the desk phones and overhead speaker simultaneously. But the way i understand the overhead speaker the message gets recorded then sent out over the speakers, creating a delay from hearing it on the phones to the...
  12. Scotty_IT

    Noob at SIP Trunking

    @CMUK, the system does have a phone2/ATM4 V2 card and a VCM32 V2/ATM4 V2 card. The ATM Card would be the converter as long as T.38 is enabled correct? so the Phone 8 card will be useless after the switch? what will I need to do for the fax lines & conference phone to work from the system.
  13. Scotty_IT

    Noob at SIP Trunking

    Hi All, More or less a noob when it comes to SIP trunking, and looking for some guidance So here's the situation. Location A currently has 8 analog (POTS or roll over lines)coming into an IP Office 500 V2 (Version 10.1.0.4.0 build 7), 2 fax lines running straight to fax machines and one analog...
  14. Scotty_IT

    "To Voicemail" issues

    thanks everyone for the tips, I've updated 2 out of 4 systems to version 10.1.0.4.0 Build 7 with voicemail pro to match, and issues seems to be resolved now.
  15. Scotty_IT

    "To Voicemail" issues

    Looks like SP4 was just release yesterday, I'm guessing in order to see the latest update I would need to upgrade my IPO Manager first, because right now, I can't upgrade any further. On this particular system, we are using voicemail pro at revision 10.0.0.4.0 build 10. Now would it be best to...
  16. Scotty_IT

    "To Voicemail" issues

    version 6.6506
  17. Scotty_IT

    "To Voicemail" issues

    Line are from a PRI into the IPO. Nothing special setup from the default. just when a user Hit the "to VM" button on the first ring the message never gets recorded or a notification sent out. but after 2 rings and hits the button, the voicemail notification goes out. To Joe2938 - I'm currently...
  18. Scotty_IT

    "To Voicemail" issues

    Hi Joe2938, I have a planned upgrade for another system tonight and that they highest I go...
  19. Scotty_IT

    "To Voicemail" issues

    Hey All, rather odd issue I have going on here. When a person receives a phone and the hit the "To VM" button after one ring, whether that callers leaves a voicemail or not, the end user doesn't get the notification. However, if it rings twice, the end user will get the voicemail notification...
  20. Scotty_IT

    Trunk out of service alarms

    starting at 11:11pm and all cleared by 11:48pm No other issues with the plant that I can see - network wise, not that they are connected.

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