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  1. SNIP81

    page multiple phones and exteral speakers simutaneously

    I was wondering if it's possible to page a group of phones and 4-5 loudspeakers at the same time, and also independently. I know we used to do in on a Noretel but this customer wants to be sure before they purchase an ip office (digital phones). thanks,
  2. SNIP81

    hook flash from AA

    just curious if any body knows if there is a way to flash the co from the shoretel AA. Call comes in, caller press ? to be transferred via hook flash to an offsite number.(co transfer) This way it will not tie up the line.
  3. SNIP81

    lost password mcd 6.

    please help, we recently upgrade mxe 3300 controller to mcd 6.o. we had to change the default password while doing the upgrade, we have lost the new password. does any one know of a way to recover it? thanks a lot. i have looked through other posts but there seems to be conflicting answers
  4. SNIP81

    2nd 5610 deft phone won't register

    yes, the secound account between the base and 3300 works fine. the problem is I can't get the second hanset to register with the base. The very first phone registered fine. The next two I try to register will not. They flash contacting gateway. 2 bad phones? bad base station?
  5. SNIP81

    2nd 5610 deft phone won't register

    Just got done setting up a 5610 dect stand and phone on 3300 running mcd version 6.0 sp 3. The first phone works great. The problem is the second phone (tried 2) won't register. Anyone run into this. I believe firmware on dect is 2.0. Tried the reset and adding ipei. Nothing works any ideas?
  6. SNIP81

    upgrade or patch

    Thanks for your reply loopy loo. I just did the upgrade from 9.0 to 4.0 awhile back. I didn't see where it asked me about the ops man. I have ran the migration precheck and fixed all the names etc. Now that I know it has to be done. I will work on it next week. I just don't know why it...
  7. SNIP81

    upgrade or patch

    please help guys, when i try to run the perform migration to rdn model it just runs for a few hrs. I finally close it. Do i even need to do this if i just have a stand alone 3300 mxe? I need to upgrade to 6.0 next week. Everything I read makes it sound like all instances need db upgraded...
  8. SNIP81

    upgrade or patch

    I appreciate all you guys help on this. I am getting ready to convert my database so I can go from 4.0 to 6.0. Do I need to go through the conversion from classic to sds or whatever if all I have is a standalone 3300? I can't find a clear answer in the docs. Everything talks about clusters, etc.
  9. SNIP81

    upgrade or patch

    it supposedly has better repair tools when converting database
  10. SNIP81

    upgrade or patch

    currently running mcd 4.0 sp 4 (10.0.4.14)on mxe controller. need to go to (10.0.4.26) for migrating DB per mitel. Was wondering if using software installer do i run as an upgrade or a patch. And if a patch can i reboot whenever i want?
  11. SNIP81

    200 icp cor

    I am working on installing 200 icp in motel. It only has 1 console and everything else is guest rooms. I am a little confused on the cor groups and members. I have all my digit strings built and working with local and long distance built correctly. My question is in a motel environment where...
  12. SNIP81

    whats better for motel 200 icp or 3300

    just wanted to get some opinions from some people on here. what would be a better solution for a motel a mitel 3300, or 200 icp,they just want the ability to have wakeup calls, light message lights manualy, have smdr that will go to a third party system. they dont use vm in rooms or at front...
  13. SNIP81

    alert button on 9508

    we have an avaya running 8.0.59 in a small office. They are wanting a button on main reception phone for emergencies. when pushed they want it to alert other 9508's in different offices that there is an emergency at reception desk (hostile customer). any ideas on best way to do this? thanks
  14. SNIP81

    replacing cics, what would be better between avaya ip office and shoretel

    What types of trunking does it do. I am sure it does regular loop start, but will it do analog did, wink start trunks?
  15. SNIP81

    replacing cics, what would be better between avaya ip office and shoretel

    I assume you install them, how close are they to the norstars? Is the vm embedded? Do all of the features functions etc. still work on norstar phones? How is the aa etc. Thanks, Chett
  16. SNIP81

    replacing cics, what would be better between avaya ip office and shoretel

    they might do it, but my experience with avaya IPO is its not as easy. With nortel its easy to add lines, forward each phone to vm different number of rings etc. I would like opinions on systems that are close to Nortels in the way they function. They would like to add a few more sets and are...
  17. SNIP81

    replacing cics, what would be better between avaya ip office and shoretel

    we have a customer that is wanting to upgrade there phone system from a cics. They have 5 line appearences on their phones that ring 4 times before going to the auto attendant. They said they want to keep it working like that. I wanted to know what would do that better an Ip office or a...
  18. SNIP81

    night answer 200 icp

    Thanks for the reply. The system has 2 incoming lines ringing into it. The first rings ldn 500, the second ldn 501. Ldn's are on a 5340 phone these settings are for day mode. When system is in night mode, both lines set to ring analog ext 229 wich is a cordless phone. When cordless phone...
  19. SNIP81

    night answer 200 icp

    any ideas?
  20. SNIP81

    night answer 200 icp

    I have a 200 icp that has 2 lines ringing into a ring group. The night answer has an analog ext programmed for it. When on a call and the other line rings (call waiting tone) when you hit the flash key it just goes to dial tone (extension). It will not answer the second call coming in. Does...

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