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When we dial the access code for the trunk unit 7 ((TRK)(DID LDR DDL)), we received a busy signal. Below is the trunk and route information. DES FIRST RAN TN 003 0 00 01 TYPE RAN CUST 0 XTRK EXUT TIMP 600 BIMP 600 AUTO_BIMP NO RTMB 8 1 DATE 23 OCT 2001 DES SECOND RAN TN 003 0 00...

Firebirdscrambler: How do I access the PDF file?

Firebirdscrambler: We are accessing the Miran card my the digital telephone line. The Miran part number is NTAG36AC.

We have an Option 11 C from Nortel that was installed in 2001. We never changed the Miran card recording nor wanted too until now. Currently, we are stuck at appying the right access codes to gain access to the Miran card. Please help!!!

How do I determine the DNIS number?

Since we have an existing ACD table (4060) with phones attach, how can I direct toll free calls to that table (4060)using a T-1?

how can I find the Dnis number program in the PBX? or how can I print out an existing IDC table in LD49?

I forgot to say We have a Option 11c phone system.

Two weeks ago Verizon moved the 800 number from the T-1 to a cell phone number. Know Verizon would like to move the 800 number back to the T-1 circuit. What information do I give the carrier to point the calls to the ACD?

We are using an Option 11c with a release 25.30. Currently, we are using a T-1(non-PRI) with 100 blocks of DIDs. We would like to transfer off premise using a M3901 set. Can someone layout the steps for us?

How can I reset voice mail password on a BCM400. This BCM login has the old ee_admin. Is their a way to reset voice mail password without deleting voice mail data?

The problem was the power supply. The factory power supply registered on the door controller status light as functioning within parameters, according to documentation. The status light on the controller would blink twice every one second, but remember the door would not unlock. In the...

How can I determine if a Door Opening Controller is bad?

We installed a door phone over two years ago. A keypad and a Nortel Door Phone operate the same door latch. Currently, when we press the open door button on a 7316 the latch does not open, but when we press the code on the keypad the latch operate correctly.

Sorry, voice mail ports

How many voice ports are in a BCM50?

Is there any advantage,using Call Center w/ reporting, between BCM 400 and BCM 450?

We are looking to replace our BCM 200 Rel 3.0. Currently we are using an ACD package with call monitoring capability. We are looking into a Norstar with Callpilot 150 with ACD package or BCM50 Rel. ? with ACD package. Any suggestions?

Can I upgrade our BCM 200 Rel 3.0 to 6.0 with out replacing the hard drive?

The installation went well. Thanks