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How can the agents sitting on SAP BCM be given access to use the lines on the IPECS. The IVR is routing calls to agents sitting on the SAP BCM server Communication Made Pure and Simple

Wonderful i really let me try it, please send me any other info that may be necessary should you have. Dial Tone shoul be There

Hi everyone, I am trying to link SAP BCM or IVR with an IPECS UCP 2400, the challenge is on the SAP they just accepts calls being forwarded to their IVR via SIP but they don't register device or trunk. I have tried to create a network group for the SAP but still call are not going to their...

Yes the LIK can Ring the Avaya Dial Tone shoul be There

Good people we are struggling to network an AVAYa with our IPECS LIK, we have two call centres seating on each system and we want to have traffic routed from one system to the other. The AVAYA can only reach the SWITCH board but cant get to a specific or desired extension. Dial Tone shoul be...

Hi ALL, Power went off in the upgrdae process of an IPECS-MG, i need help on the recovery, what is the baud rate for connecting via serial, the processor(MPB300) in not dumping any data via hyperterminal. Chamvari Dial Tone shoul be There

Thanks Thats is exactly what i deed, but extensions on the LM are losing speech looks theres is some RTP programming i am missing, or my zones are not correctly configured. PM Dial Tone shoul be There

Hi Guys, I am working on TNet project , i have networked a MFIM200 to 4 MFIM 300 over TNET. My problem is other extension on the LM cant call extensions on the Master. If i change to Remote the LM extensions can call the CM extension and other sites but cannot call extensions on the same LM. I...

I need some assistance, i have registered SIP lines on and MFIM300 from a ZTE IMS, i can make SIP to SIP calls and all other outgoing Calls to other networks including GSM and CDMA. MY challenge is GSM and CDMA calls cant call back to the IPECS MFIM300. I have registered our SIP 8802 phone it...

It's my first time to experience this, the Old stock of ip phones we have had to be changed a service code for them to register on the EMG80 it was case of regional settings. Thanks to for the help Dial Tone shoul be There

I have done Virtual Registration and I can see the lip terminals in pgm 103 but they cannot register I have upgraded the ip phones 11ea. PM Dial Tone shoul be There

In 103 I only see the registered on board devices and one IP phone 8024 which is registered. I have not used the virtual registration. My 8008E is on firmware 1.1 EMg80 Ip is set as the mfim on all Ip phones. pM Dial Tone shoul be There

I need help , I have an emg80 that is only registering the 8024 but cannot register 8002 and 8008 ip phones, I have added the Mac addresses in pgm 235 and pointed the ip phone to the mfim address but nothing is happening. There is no firewall the system and phones are sitting on the same LAN...

I am looking for programming guideline on how to forward emails via the Ipecs SBG working as router to my mail server running on Linux. PM Dial Tone shoul be There

I am looking for IPces UCP brochures and documentation , i only have videos only. Dial Tone shoul be There

thanks guys , got the info, now ready to roll Dial Tone shoul be There

jhall123 please send me kore info about Xima Dial Tone shoul be There

Hi Where can I get documentation for Avaya IP call Center I am responding to an RFP for a call centre Dial Tone shoul be There

I have a serious problem, i have a IPECS MG with 3 VoIB Card 1 x Voib 24 and 2x Voib 8, i sometimes lose speech between IP Phone and SLT or Digital terminals. I have 40 Ip phones only installed in this system, my channels are split between SIP lines( 12) and rest are for VoIP networking and IP...