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cjohnson@eriehospitality.com I've also been looking for the patch to RES 5.6.0 if you have it @JDSD - Thanks!

Ok, so even after 26 hours I could not get this system to clear on "Clear Totals" function. Instead I used this old method by @pmegan (amazing helper) from a while ago: https://www.tek-tips.com/viewthread.cfm?qid=1583420

Hello everyone, I have a 5.6 Micros RES 3700 installation where the ownership is changing and the previous owners would like to clear totals before the handoff to the new owners. I put the system in Database mode, clear totals but the system hangs and will not complete (system displays sql...

Referring to: thread693-1781994 Can anyone provide the getdba1.exe file or a link to download? cjohnson@eriehospitality.com Client went on vacation, came back and locked out of admin in configurator and the sql db user/pass is customized and no longer support/support, custom/custom, or the...

Can anyone get me a link to download RES 5.6.3 MR/Patch? (Fix Calendar issue) I don't have access to the support portal. Email: cjohnson@eriehospitality.com Thank you!

I have a WS5 that refuses to install e7 4.3 because it requires .NET 3.5 When I download the redistributable from Microsoft for WindowsCE there's no real instructions on what to do with it. Several google searches tell me to put the .cab file in the "System" folder, but Micros WS5's don't have...

I have not found a way to install e7 on POS ready. Only Windows CE as far as I can tell. I ran into the same thing and the supplier was able to switch out with a CE device, but you may be out of luck when it comes to ebay.

They are standard gift cards with embedded numbers for use in the GSS module. The value is stored in the Database.

I have a customer who wishes to load his previous gift cards into his RES 3700 5.6 install. There are approximately 160 gift cards with balances on them currently. Is there a way to import them from an excel file? If so, can you point me in the right direction? I see a bunch of export tools...

thread693-1735502 I went through the above thread and I'm wondering if we can take it one step further. Is there a way to permanently assign a cashier to the workstation? For example, I always need WS1 to be cashier WS1. When the bartenders get involved they dont always assign the correct...

In my issue we were using only 1 revenue center. When you define where the terminals will be printing to under "Devices/User Workstations" <-- this is where the terminals will print. If you then go under the Revenue center and make certain Order Devices "active" by checking the box next to...

Good morning, Helping a hotel customer of mine, i feel the mother company may have "over protected" themselves with a recovery image from the initial install. Old system, server with 5.2 went down. We now have a new server, with DB upgrade and all running 5.6 properly. Go to Re-CAL the WS5A...

Tried upgrading to 5.0 and the DB Upgrade Fails and produces this unprocessed.sql : -- Database file: C:\MICROS\Database\Data\Rebuild\MICROS.DB -- Database CHAR collation: 1252LATIN1, NCHAR collation: -- Connection Character Set: cp1252 -- -- CREATE DATABASE command: CREATE DATABASE...

Preconverted the 3.2 hf1 db. Install 5.6 and point it to the preconverted db and everything is going great until it fails and produces the SQL error: Invalid user ID or password Any help here? Thanks in advance

Going from RES 3.2 HF 1 to 5.6 - running into same issue. How do you update the passwords if it's an all-numeric in configurator? Or where does this get changed in 3.2? Thanks in advance

*Solved You have uncheck all the options in the Revenue center print settings, otherwise it overrides the user workstation settings

No KDS, and No Kitchen themes in use. Just double checked, but there's none configured. Hence my confusion. When I go to User workstations, the Bar terminals only have "Kitchen Printer" checked under order devices. "Service Bar" is only checked for the server's workstations. In theory, the...

Good afternoon, The system is installed with 3 terminals being used by bartenders and 2 by servers. We need the server terminals to print to the service bar order device, but not the 3 bartender terminals. I've turned off the order device under the User workstations in question, but it is still...