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Anyone know what version this started working? I believe it was either 9.1 or 10.0 when the IP Office SCN lines became a thing, but I can't find any documentation on it.

Hello, One of our customers asked if there was a way to change the tone that everyone hears on their phone when there is an internal all page (via Dial Paging to a Hunt Group). Is this possible? In 8 years of working on IPO I have never had this request and don't have any idea where that would be.

Thanks for the response! I checked and it is set to Unsecure + Secure.

Hi Guys and Gals, One of our techs has two D100 base stations that they tried to get working on a 9.0 system prior to going out to a client site. They never synched up with the system. The blue and green lights are both on, but in System Status, the IP Address still shows 0.0.0.0. The phones...

I have adjusted the permissions for everything under /etc/samba to 777 via Chmod. Here is the smb.conf file contents [root@Voicemail ~]# less /etc/samba/smb.conf security = SHARE passdb backend = tdbsam # username map = /etc/samba/smbusers # idmap config * : backend = tdb...

For janni78, the only thing that I get in the logs when I attempt to start the service is "error opening config file".

This problem first came up when I was on a support call with Xima. According to them, "this is a Linux issue and we need to resolve it prior to calling for further support". You would think the highest tier of Xima partner would receive slightly better support.

I believe this is 10.0+, but give it a shot anyways. Program a Visual Voice button on the phone. Label would be the name of the group and action data would be the hunt group number. This may only work for users though...

This is the second time I have run into this issue with the default server edition iso,so I figured I would see if anyone knows how to fix this. We have loaded the server edition iso as a virtual server (irrelevant) version 10.1 in this case. The first time I had this issue was version 10.0.4...

It is indeed.

Hello Tek-Tips community! I am having an issue getting a J129 registered on our server edition 10.0.3. Below is the monitor trace of the event. Extension/Login Code has been verified 10 times over. Any ideas? 2017-05-10T09:12:48 495532786mS SIP Reg/Opt Rx: phone...

Yup, this is a known issue for which they have a patch. SOLN142871 is the solution number in case anyone needs the patch!

We have multiple customers on 9.1.9 and we are on SE 10.0.2. Calls that are answered by voicemail are not logging as missed. Yes, before you say System --> Telephony --> Call Log --> Log Missed Calls Answered at Coverage, it's already checked on all of these customers. Is this a new "feature"...

I agree; this is the first time a customer had ever mentioned it. Since some people say it does not happen on their system and others say it does, this has to be a setting. I just have no idea what it would be called.

This happens on our system too. I just tried it. We are running SE 10.0.2. This particular customer is running Embedded voicemail version 9.1.8. Press History Scroll to any entry Pick up handset Calls the entry selected

IP Office, version 9.1.. Customer complained that if you are in your call log and pickup the phone, the phone calls the number for the call log entry. I am pretty sure this is normal operation, but is there any way to disable this? Thank you!

IP 500 version 9.0.4 Customer wants to setup outcalling on a mailbox based on a schedule. The customer has 6 techs that take the after hours calls for one week periods. Instead of going into voicemail pro and editing the number each week, they are trying to automate this. Any ideas how this...

That's what I was thinking as well. I am going to make that change and I will let everyone know the results.

I am sure Greybeard. This was the first thing we checked when they reported this issue and initially this was a problem. They purchased more licenses to fix this issue and since adding them, they have not had one instance of all ports being in use.

The funny thing about this situation is every single agent has voice recording set to ON for both inbound and outbound with the VRL selected. That was actually one of the first things I tried.