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  1. ramtel

    Send incoming calls to another user/extension when receptionist is away.

    Receptionist needs to go away from desk. Need to know if receptionist can send incoming calls temporarily to another extesion? The extension number she needs to send incoming calls to could change from day to day. I know I could just program another mode to accomplish this but since the...
  2. ramtel

    NEC SL2100 - Setup system as the DHCP server

    Trying to set the SL2100 as the DHCP server. Followed instructions the best I can but ip phone responds with "DHCP server not found". 10-12-01 = 192.168.20.254 10-12-02 = 255.255.255.255 10-12-03 = 192.168.20.1 10-12-09 = 192.168.20.69 10-12-10 = 255.255.255.0 84-26-01 = 192.168.20.70...
  3. ramtel

    NEC SL2100 Changing Mode Remotely

    Is there a way to change modes remotely? User has 3 modes: Day, Night, Weather.
  4. ramtel

    DND Override

    Greetings! SL2100 Digital 12 and 24 button sets. I've programmed a DND Override button on the receptionist phone x101. Tested with x105 in DND ALL but when I test, call still goes to VM. Tried using the preprogrammed code of 707 and get the same result. Am I using the button incorrectly or am...
  5. ramtel

    External fowarding not working

    try going to 5.9.1 and make sure ext is set "EXT, MAILBOX, OR BOTH
  6. ramtel

    Boston Area

    Try Power3 Communications out of Foxboro MA
  7. ramtel

    Watchdog alarm

    My system has been experiencing Watchdog alarms and reboots. Haven't been able to find info on what's causing it. Any help in the right direction to fix issue would be appreciated. I've already swapped proc and cab and it still going on. OS7200s v4.99
  8. ramtel

    Cannot Access Voicemail

    Occasionally when I try to access vm on an MP10a or MP20s the system looks like it's working fine then I get disconnected and have to login again, reboot the system, then after reboot I can access vm. This only happens on embedded vm on the proc. The mgmt white list is good and the vm system...
  9. ramtel

    OfficeServ Network Paging

    Thank you Ian. Was able to get it working using feature NPG (network paging). Then mgmt. changed course on me and purchased a Valcom product - VIP 801A. Basically its a paging over eithernet device. Works good. Thanks again!!
  10. ramtel

    OfficeServ Network Paging

    Just completed a 2 node system install. All is working as expected except for network paging. Cannot find any info on how to set it up. Building 1 = OS7400 with overhead paging, Building 2 = OS7200 with overhead paging. How can I page the overhead speakers from building 1 to building 2 and...
  11. ramtel

    Need trunk lines to ring only on certain extensions

    Just installed a new ip office system with 21 digital model 1416 phones and 7 incomming trunk lines. Right now all phones ring when a call comes in. During business hours(8am - 5pm) I only want exts 10, 11, 13 to ring. After hours I only want exts 12, 20, 21 to ring. My other problem is ext 10...
  12. ramtel

    Avaya B189 conference phone firmware updgrade instructions

    Can anyone help me find the instructions to upgrade the firmware on my b189 conf. phone? I need to go to 6.6. what server do i upload the firmware file to and how to extract it? thanks
  13. ramtel

    Can't ping services port after Sys Platform install

    @scotthdiv. You got it. Yesterday I found that out by accident. I was plugging into every port just to see what I'd get. Got my ping thru what I perceived as eth3 which I thought was strange but at that point I didn't care, I needed to get the server loaded. After SP and CM were installed, a...
  14. ramtel

    Can't ping services port after Sys Platform install

    Installed System Platform 6.3.0 successfully on a DL360G8, but after system rebooted I could not ping services port 192.11.13.6 or open browser to continue upgrade to 6.3.4. So far I've rebooted manually - server and laptop, checked for duplicate address conflict, re-installed SP from newly...
  15. ramtel

    CallPilot 5.0 - sending WAV file to email

    Unfortunately CallPilot requires DM for WAVS. As far as I know there is no way around this.
  16. ramtel

    CallPilot 5.0 - sending WAV file to email

    WAV files are part of "Desktop Messaging", an optional feature that you must buy licenses for. Log into CallPilot and go to System and click on Server Settings and display the "Features/Services" info. If you see Desktop Messaging then you have the feature. Now change the Features/Services...
  17. ramtel

    Vacant Number Routing Question

    Yes, we are using DSC from A to B and B to A.
  18. ramtel

    Vacant Number Routing Question

    Thanks firebird. Before I make that change, do i need to change anything in INT_DATA? Here's my current setup: REQ: PRT TYPE: INT TYPE INT_DATA CUST 0 TYPE INT_DATA CUST 00 ACCD OVF OVF OVF ATN CTVN OVF OVF OVF ATN MBNR OVF OVF OVF ATN CTRC OVF NAP OVF NAP CLDN NAP OVF NAP NAP NINV OVF...
  19. ramtel

    Vacant Number Routing Question

    I'm not sure this is doable, but I'll throw it out here and maybe someone has an answer. I have two sites with 81's connected by fiber. Site A has all the incoming DIDs and by using DSC I route calls to extensions programmed at site B. Any calls made to non-working numbers on the 81 at site A...

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