hi all,
I'm trying to setup a call forwarding so that all call going to a specific internal extension get forwarded to a mobile phone.
I've already enabled "intercom external forward" (5.14.6) and set up the forwarding in "call forwarding" (5.15.6) and it works if another internal extension call mine; but if an external call select my extension instead of being forwarded to the mobile phone it immediately get the audio message "the person is not available" and it play the welcome message again.
Any help would be greatly appreciated, i hope I've explain myself.
Thanks
Andrea
I'm trying to setup a call forwarding so that all call going to a specific internal extension get forwarded to a mobile phone.
I've already enabled "intercom external forward" (5.14.6) and set up the forwarding in "call forwarding" (5.15.6) and it works if another internal extension call mine; but if an external call select my extension instead of being forwarded to the mobile phone it immediately get the audio message "the person is not available" and it play the welcome message again.
Any help would be greatly appreciated, i hope I've explain myself.
Thanks
Andrea